Cabinet Supplies
Sanels Wholesale CabinetsThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Sanels Wholesale Cabinets's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 21 Customer Reviews
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Review fromSimone D
Date: 09/10/2024
1 starDespite numerous assurances from Sanels Wholesale Cabinets that my order would be delivered on time, the cabinets arrived significantly later than the promised delivery date. This delay caused considerable inconvenience, disrupting my scheduled renovation plans and incurring additional costs.Upon receiving the cabinets, I found that they were of extremely poor quality. The cabinets are falling apart, with visible defects such as hinges falling off, drawers not opening or closing all the way and kick boards peeling. I reached out to Sanels Wholesale Cabinets to address these concerns, but their customer service, however the phone numbers of no longer in service I am requesting a full refund for the faulty cabinets and compensation for the additional costs incurred due to the delayed delivery. Additionally, I seek assurance that Sanels Wholesale Cabinets will take corrective actions to prevent such occurrences for future customers.Review fromUtah T
Date: 03/06/2024
1 starI ordered the cabinets and their delivery time was several weeks beyond the committed time and now the cabinets and drawers are falling apart right a left. All of their products that are in my kitchen are held together by the smallest nails that they could have ever used to barely allow the cabinets to remain in tact long enough to be installed. It is seriously ridiculous!I then attempt to contact the local store here in ************** **** to get help with resolving this mess, and the store here is no longer in business and I am referred to their head quarters in ***** *******. When I call the ** in ***** **, the recording provides different options to select but when you select any of the options is says, "You have made an invalid selection" and it will not connect you to anyone. Looks like the phone system is set-up as an additional con job. The only reason I give this company and their product a 1 star is so that it is at least on the radar for others to not get ripped off like I have been; DO NOT DO BUSINESS WITH SENELS. They are pathetically incompetent and nothing but a con job company.Review fromBrenda W
Date: 04/16/2023
5 starsThe cabinets are gorgeous and exactly what I was hoping for. The install was seamless and well done. Highly recommend the team from the initial consult, to coming out to measure, to final fittings. Beautifully done. I especially enjoyed working with my design consultant, *****************************. He was extremely professional, came to my house, measured the spaces, prepped the design with different options, and everything fit perfectly during the installation process. Very impressed and thankful for **** and the team for giving me the exact look and style I was looking for. The cabinets are beautiful, amazing quality, and a great value. I've gotten so many compliments from my friends and my cooking club. I HIGHLY recommend Sanels and ****!Sanels Wholesale Cabinets
Date: 04/17/2023
Thank you ************************* for your amazing review. We are so happy to hear that you enjoyed your experience with us and that you are happy with the completed cabinet project, we appreciate your support and patronage.Review fromMelissa C
Date: 04/15/2023
5 starsMy kitchen remodel turned out amazing! The quality of the cabinets absolutely blew me away. Ive never done any project like this and wasnt sure what to expect, but from the moment I walked in **** walked me through the process seamlessly and made sure Id taken every efficiency consideration into account. Any questions or concerns about my shipment and delivery were quickly addressed by **** as well, and he worked really hard to accommodate a huge last minute change to my order. Great quality and a fair price - I actually said thats all? when I checked out, I was bracing myself for a much higher number. I definitely recommend stopping by and asking for **** if youre looking for cabinets!Review fromAlly B
Date: 04/15/2023
5 starsI am more than happy to write a good review for **********, who works at Sanels Cabinets.I recently had the pleasure of working with **** while purchasing new cabinets for my kitchen, and I must say that he provided an outstanding service. From the first moment I met him, I could tell that he was passionate about his job and that he truly cared about helping me find the perfect cabinets for my home.**** took the time to listen to my needs and preferences and provided helpful suggestions based on his vast experience in the cabinet manufacturing industry. He was patient and understanding when I had questions and was always available to provide guidance throughout the entire process.The cabinets themselves are of exceptional quality and have completely transformed the look of my kitchen. They were installed flawlessly, and I couldn't be happier with the result. The entire process, from initial consultation to installation, was seamless and stress-free, thanks to ****'s expertise and professionalism.Overall, I highly recommend **** and Sanels Cabinets to anyone in need of high-quality cabinets for their home. His attention to detail, outstanding customer service, and extensive knowledge of the industry make him an invaluable asset to the company. Thank you, ****, for making my kitchen renovation a success!Review fromThomas G
Date: 04/11/2023
1 starI ordered cabinets in October 2022. I was guaranteed deliver before Thanksgiving. The cabinets were delivered on 12/29/2022 with 1 cabinet missing. After calling several times and personally visiting the showroom 3 times, I decided to look up the company on the Secretary of States website. The last 2 phone calls and 1 visit, I asked for *******************, the owner. This was about a week ago. I have yet to hear back from ****************. I am asking for credit for the cabinet they haven't delivered and am also asking for compensation for the huge delay in the completion of our kitchen. BTW, these cabinets are made in ******* and the build quality is sub-par.Sanels Wholesale Cabinets
Date: 04/12/2023
Thank you for taking the time to notify us of your unsatisfactory experience with our service. We are taking every action possible to make sure that this problem is rectified and we are able to provide the best solution possible to your inconveniences. Please except our sincerest apologies for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. If you would please forward all unresolved issues to the service email or please call our customer service department we will work with you on a plan to resolve these issues, and hopefully regain your confidence in our ****************************************** **************.Thomas G
Date: 08/07/2023
Today is August 7, 2023. Since the reply from the business, I have called and texted numerous times and have not gotten a single reply!If Sanel Wholesale Cabinets stands behind their business and the reply to the BBB review I posted, they will call me to resolve our issue.Thomas G
Date: 09/05/2023
Today is September 5th. Still no response!Review fromRobyn M
Date: 04/10/2023
5 stars*****************************!!! **** made my kitchen remodel amazing! He made sure I was happy with the progress every step of the way! He really knows the products and made sure I got the best quality for the best price!Sanels Wholesale Cabinets
Date: 04/11/2023
Thank you *********************, for your wonderful review and feedback. We appreciate you and your patronage.Review fromNapoleon S
Date: 04/10/2023
5 starsOur order was big as we were replacing every cabinet in the house and adding some new ones which required creativity in the design. Despite delivery time delays due to unforeseen circumstances, ***************************** worked so hard to accomodation my design changes from the get go. He was great at making modifications to the available designs to meet our intended design. After explaining my schedule constraints to ****, he worked so hard including late evenings and weekends with the rest of the team at 'Sanels Wholesale Cabinets' to accomodate my renovation schedule. The installation team did a tremendeaous job and the final product shown in the photos speaks for the fine workmanship of the whole team. Remember, this big project cost was at 60% of the quotes I got from other companies in the Phoenix area. Thanks Sanels Wholesale Cabinets for adding beautiful touch to my home.Review fromRobert B
Date: 03/31/2023
1 starSpare yourself the grief and go somewhere else. Never againReview fromMichael B
Date: 03/13/2023
1 starMy wife found Sanels via a ****** search and decided to visit them as they advertised a huge discount (Sounds great when you push the **** up high). The store Manager offered great advice and I thought this company would be good to work with. I asked where the cabinets were made and was told *******, **. After our first delivery, I found out they are a product of *****. We prepaid for everything (That was my first big mistake. I wish I never prepaid with them as they no longer cared to meet their promised delivery dates) and paid for the designer to come out to our house and measure. *** ************ Designer) came to our house and verified the cabinets would work. I had him add an additional cabinet for ** equipment in the family room while he was measuring. The cabinets ended up not showing up for a few more weeks from the delivery date given. When the order did show up it was incomplete. We ended up being shorted a cabinet and given a substitution for another cabinet that I did not approve of. The shipment was missing cabinet skins, tow kicks, spacers, and side panels.After I loaded the boxes into our home I was able to separate everything and noticed more parts were missing. The bathroom cabinets did not fit and I contacted their office and told them what we were missing. I was told they could not get us a replacement cabinet for the bathroom for quite a while. I ended up paying to have another company modify it so would fit. The Cabinet we received for the ** equipment ended up being a sink base cabinet with no shelf and partial height doors (Worthless). I was told I would have to buy another cabinet if I want it fixed. Its been eight months and we still do not have the missing parts and replacement door. I would return the cabinets if I could however we had granite installed and now I can't return them.Sanels Wholesale Cabinets
Date: 03/14/2023
Thank you for taking the time to notify us of your unsatisfactory experience with our service. We are taking every action possible to make sure that this problem is rectified and we are able to provide the best solution possible to your inconveniences. Please except our sincerest apologies for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. If you would please forward all unresolved issues to the service email or please call our customer service department we will work with you on a plan to resolve these issues, and hopefully regain your confidence in our *************************************** **************
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