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Business Profile

New Carpets

Carpet One Floor and Home

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Carpet One Floor and Home's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carpet One Floor and Home has 3 locations, listed below.

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    • Carpet One Floor and Home

      2726 E Fort Lowell Rd Tucson, AZ 85716-1516

    • Carpet One Floor and Home

      1060 W Beta St STE 100 Green Valley, AZ 85614-4944

    • Carpet One Floor and Home

      11005 N Oracle Rd Oro Valley, AZ 85737-5601

    Customer Review Ratings

    4.5

    Average of 2 Customer Reviews

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    Review Details

    • Jessica E

      Date: 08/22/2024

      I want to recognize the excellent work by the Carpet One team in ******. After a major plumbing leak led to a six-month restoration project, I was fortunate to work with **** as my salesperson. **** spent quality time with me, reviewing the floor plan and helping me select the best new flooring for my home. The ordering process with her was smooth and easy.When I encountered issues with the installation by the *********************** general contractor (not affiliated with Carpet One), I reached out to ****, who promptly connected me with *****. ***** organized a quick inspection by Carpet One experts. **** inspected the work, clearly explained the installation problems, and created a corrective action plan. Carpet One rushed the new laminate and installation order, and their in-house crew swiftly corrected and completed the job.I also want to thank *****, who made sure the final details were perfect by installing the remaining T-molds and fine-tuning the installation. ***** and ******* from the warehouse were always helpful in scheduling and organizing the process.I couldnt be happier with the resultsthe laminate floor is beautiful. In the future I would definitely recommend having Carpet One handle the installation as they really know what they are doing! Working with the Carpet One team during the restoration process was the highlight of the project. I am deeply grateful for their professionalism, customer service, and extra effort in bringing my challenging project to a successful close.

    • Jules K

      Date: 06/15/2022

      Carpet one in ****** ******* is terrible! They're employees are terrible and they're customer service is terrible also. They don't know what they're doing at all! I have big time flooring problems with my flooring for 5 months now. Still not resolved. Don't go with carpet one they're TERRIBLE,!!!

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