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Average of 51 Customer Reviews
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Review fromBev G
Date: 06/30/2025
5 starsFrom the initial call for a significant water leak that emanated from the hot water heater line in the center of the house in the cement slab on a Saturday to completion of the repair on Monday we are so glad we called Cummings Plumbing.***** and Axle did due diligence to find the leak under the slab mucking out mad with their hands to avoid disruption to the tile floors.*****, the Project leader was amazing in that he came up with a repair that saved the insurance company thousands by rerouting the line up through the attic space which avoided replacing tile throughout half of the house because it could not be matched. In addition we would have had to move out of the house for God only knows how long.When they left we had water and it was like they were never ******** *****, **** and his crew went above and beyond without raising the original estimate..THANK YOU!Review fromCharis O
Date: 05/28/2025
5 starsCharis O
Date: 05/28/2025
Had a big water flood in my home. They sent out ******* and he fixed everything. He installed a water shut off valve that I can control with my phone. I can turn the water off if I have a leak or issue. Its fantastic. ******* was extremely knowledgeable and I was ver pleased with the service. Fair prices, same day service.
Cummings Plumbing, Inc.
Date: 05/30/2025
Thank you for the outstanding review!Review fromDENNIS H
Date: 04/26/2025
3 starsDENNIS H
Date: 04/26/2025
I very seldom recommend ANYTHING to anybody, (movies, restarants, potetial mates, you get the idea). A 5 is the highrest recommendation I have ever given this high of a mark to anyone on line. Naturally, if asked specifically about them, I would give a good review. I lef D&H because they always tried to "upsell" me. Not Cummings. In fact the owner (Jake?) actually came out himself to give me a bid!Cummings Plumbing, Inc.
Date: 05/30/2025
Thank you for taking the time out of your day to give us a great review. We have been taking care of our community since 83', I personally have been working with the Cummings family for 3 decades now. We always appreciate great reviews. Again, we appreciate you.Review fromIrene S
Date: 04/14/2025
5 starsIrene S
Date: 04/14/2025
Needed emergency repair on Sunday for our a/*. ****** came out as scheduled. Husband said "best worker he has seen in a long time" That is HIGH praise.Cummings Plumbing, Inc.
Date: 04/16/2025
Thanks, *****, for the outstanding review. We are thankful for your business and the "High praise" you have given us.Review fromMarian M
Date: 03/31/2025
3 starsMarian M
Date: 03/31/2025
I had water heater replaced on a Saturday. All though it was a little pricey, I could not go without hot water all weekend. ******* who came out was very professional and courteous. Explained everything. Paid for services and after a thought I decided to call about possibly getting a veteran discount. I was told in order to get discount we needed to have a membership. What a ripoff. I have used Cummings plumbing before. But from now on I will make other phone callsCummings Plumbing, Inc.
Date: 04/01/2025
Very Happy we were able to talk to you this morning. We are happy to have you as our valued customer. As always thank you for your business. As a **** Veteran and a Gold Star Father myself, it is of utmost importance we take care of our Veterans here in our community. As always, the Cummings family that I have personally worked with for decades has made Military members active or retired our highest priority. We are glad to have straightened out the lack of communication regarding this issue.Review fromDon S
Date: 02/03/2025
5 starsDon S
Date: 02/03/2025
This started on Sunday Jan 26th. I noticed that I was not getting enough hot water during a shower. I looked at the water heater and saw the pan was almost full of water. I called Al C and was told they could be out the next day, Monday. I called Monday to confirm and was told they could not be out until Thursday. I called Cummings (Sunday) and was told a *** was in the neighborhood and could be by in about an hour. **** showed up and he showed my how rusted the water heater was. He gave me estimates for 6 or 8 year warranty for a name brand I recognized. He ordered the heater and came out the next day Monday and ***laced the heater and all the accessories. (He told me it was his day off but that I needed the ***lacement.)Very happy with the professional work, the cost, and ***lacing in a quick time. I would recommend Cummings.Cummings Plumbing, Inc.
Date: 04/16/2025
Thanks for the great review, **** Outstanding.Review fromSusan R. S
Date: 11/23/2024
5 starsSusan R. S
Date: 11/23/2024
We've trusted Cummings Plumbing for years because of their excellent knowledge and performance of our plumbing problems no matter what's the issue. Also, they are diplomatic in educating their customers on proper maintenance thus reducing the need for frequent visits.Plumber, ***** R, was recently here for the routine maintenance check of our water filters. He was professional, knowledgeable about our equipment and explained in simple terms the need to replace worn out seals that caused a leak. He quickly repaired the problem. When ***** R, as with your other staff members, finish up and leave we're left with a sense of relief that all is well.Cummings Plumbing, Inc.
Date: 11/25/2024
Fantastic! Thanks for taking the time out of your day to leave us this outstanding review.Review fromKent M
Date: 10/24/2024
5 starsKent M
Date: 10/24/2024
Chris was great, He explained the problems so I was able to understand what needed to be done.
He explained my options for new toilets and the repair options. He had someone deliver the toilet and parts needed from Tucson to Green Valley. He carefully repaired and installed the pipes and new toilet.He cleaned up without leaving a mess. It was a great experience.Cummings Plumbing, Inc.
Date: 04/16/2025
Thanks for taking the time out of your day to leave us an outstanding review.Review fromRegan A
Date: 09/05/2024
5 starsRegan A
Date: 09/05/2024
Water main broke, came out within hour of call and provided estimate. We had already contacted another plumber, but their quote seemed high. Called Cummings and another company to compare three bids. Cummings had a significantly better price than the other two companies and the least invasive / concrete saving method. They showed up when they said they would completed job, including putting yard back in order and offered to fill hole left in yard by original plumber on scene ( we took care of it ourselves, but appreciated offer). The Cummings team exceeded our expectations, which was the best part of a bad and costly repair. Thank you Cummings!!Cummings Plumbing, Inc.
Date: 09/05/2024
Thank you for taking the time out to leave us a fantastic review.Review fromArlette M
Date: 07/26/2024
1 starArlette M
Date: 07/26/2024
I called Cummings because we had a water leak in the laundry room that was causing water damage in the wall. The water damage was extending from laundry room to bathroom/master room and hallway wall. The technician responded right away, however when he saw the stressful situation and the insurance claim that was in the works he took FULL ADVANTAGE. He cut into the wall in the most sloppy way to assess the situation. He cut the pipe which was the culprit for the leakage and put a plug in the meantime. He proceeded to tell me that that particular pipe had a lawsuit against it for being defective and that our entire house is at risk as a result. He proceeded to write 3 quotes for 3 possible solutions to our stressful situation. 1. $2000+ to bandaid it 2. $7000 to recipe the laundry/matter bedroom area and 3. $18,000 to do the entire house. My husband was out of town and I was having to take the bulk of coordinating the water restoration and the plumbing .I was on the verge of a nervous breakdown after he told me that we were in a scary situation. What a class act! Im not sure why I called Cummings in the first place because we have friend that own very reputable commercial and residential real estate in ******. I reached out to them after I felt disgusted by what the Cummings guy said and they recommended high quality people that run a business based on integrity and ethics, something Cummings is not. They fixed the situation for less than $500 with beautiful quality work and explained why that pipe cracked. Im sick to my stomach thinking that other people could fall for such scare tactics. We are just a family that would have been financially struck by this, but thankfully we reached out to our friends. Our individual business may not be that significant, but these very well known business owners, our friends are now fully aware of what Cummings did and will never consider having them service any of their new construction or current properties.Cummings Plumbing, Inc.
Date: 07/30/2024
Thank you for discussing this review with us yesterday. We are glad you took the time out of your day to listen to our perspective on your review, going forward we will learn from your concerns to better serve our most valued customers throughout southern *******. We are extremely thankful for the opportunity for the opportunity to service our potential and longtime customers. We can always learn and do better.
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