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Business Profile

Smart Home Security

AAA Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smart Home Security.

Reviews

This profile includes reviews for AAA Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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AAA Inc. has 2 locations, listed below.

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    • AAA Inc.

      6950 N Oracle Rd Tucson, AZ 85704-4225

    • AAA Inc.

      8204 E Broadway Blvd Tucson, AZ 85710-4006

    Customer Review Ratings

    1.25

    Average of 4 Customer Reviews

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    Review Details

    • Sierra P

      Date: 11/25/2024

      Bottom line - signup is easy. Cancellation is a nightmare, When you call to cancel then say they need to transfer you and that line is never available so they set a call back, the call back time estimations are wrong, you're never successfully connected after multiple attempts and you can only cancel over the phone. Had no help from ***** in the cancellation ***** they're just robots.

    • George D

      Date: 04/22/2024

      I purchased the AAA Smart home system and had it professionally installed. However, I faced issues from the very beginning and contacted customer service multiple times. Despite my complaints, they kept on blaming external factors such as **** and the placement of the modem. They even accused me of causing the issues. However, in reality, their system was faulty and they refused to take responsibility for it. As a result, I was left with a worthless system that didn't work properly.

    • Daniel S

      Date: 01/16/2024

      As 50-year satisfied members of AAA ********** we are very disappointed with AAA Smart Home Security System. We had the security system installed less than a year ago and a smoke detector and the thermostat they installed malfunctioned. While they replaced the defective parts free of charge, they billed us $125 for labor because it was beyond 90 days since installation. The 90-day labor warranty was buried in the contract, however, the tech who replaced the thermostat told us they had recently stopped installing our malfunctioning thermostat because of multiple other complaints about it malfunctioning. Why should the customer pay for the costs of replacing faulty products?

    • Cha D

      Date: 12/07/2023

      Big FAT ZERO THEY ARE HORRIBLE AND TERRIBLE. I DONT RECALL THIS AAA ILL LET MY WHOLE FAMILY TO NOT RENEW THIER MEMBERSHIPS . THEY ARE A LIARS THEY SAID THEY CALLED ME REGARDING MY INSURANCE BUT NOT .??????????????I DONT RECOMMEND THIS AAA IN EVERYTHING IM CANCELING MY MEMBERSHIP AND MY FAMILY

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