Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Beamspeed LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKalene C

    Date: 12/16/2023

    1 star
    There was a day I was so excited when I heard Beamspeed was coming to our town. I started my service with Beamspeed approximately 1 year ago. After a couple of months my service was disconnected for lack of payment. I informed them that I had never received any bill of any kind from their company. I paid over the phone and asked that they send a monthly bill either paper or email. I still have never received any kind of bill, notification or communication from this company. Over the year I occasionally have thought Im thinking it must be about time to send them some money and Ill send $50 or $100. Once I called and was told I had credit. Again I asked for a bill and told them I was afraid Id be turned off again. And it happened! Again, no communication from this company to notify me that I was delinquent, no bill, no email, no courtesy call; they just shut off my service. Thankfully I have an **** hotspot that I use for backup. Id give them zero stars if I could.
  • Review fromGina J

    Date: 04/06/2023

    1 star
    I don't even want to leave a star rating. I have been waiting for 5 weeks for them to hook up the internet services at my home. The internet is used for work. I have to chart on my patients from home. I have called weekly and sometimes even 3 times a week and I still do not have any services from this company. They don't even have word for the cable services and they were at my house 2 and a half weeks ago to check for cable access.
  • Review fromAnthony M.

    Date: 12/20/2022

    1 star
    A consumer for 2 yrs.. Noticed connectivity drops on weekends but this time its still the same. Gave a few calls to bussiness number , all i get is Its showing your service is connected and working , It is connected and working at a slow rate. Slow rate paying $67.50 for a weak connection. I made a mistake of paying by the year $810 isnt worth a weak signal. only 3 devices are connected to internet and its only me.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.