Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cutlery

Tribest Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cutlery.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn P

    Date: 05/31/2024

    1 star
    This company is very dishonest, I left an unfavorable review about Korean pitchers they are selling that crack easily. The pitchers will crack with change of temperature which doesn't have to be extreme. The pitchers are very expensive and do not last. The equipment is also very expensive and with no available pitcher it is worthless. My review was taken down immediately. They boast only 5 star reviews as they will not show honest unfavorable reviews. Buyer beware of this company!
  • Review fromJulia K

    Date: 03/15/2024

    1 star
    In May 2023 I purchased a Tribest Dynapro high speed vacuum blender. I have used it almost daily to make green smoothies and salad dressings. Not long after owning it, I saw that the s**** attached to the motor that turns the blade worked its way loose. I tightened it. This kept repeating so I contacted Tribest. They had me send the machine to them for a warranty repair (my expense of $70+ to ship). They basically did nothing since not long after receiving it back, the same thing happened. We ended up fixing the machine ourselves by putting "Locktite" on the s**** THAT fixed the problem. Communication with Tribest got me nowhere.It is now a Friday in March 2024. On Tuesday of this week, I made my usual blender jar of smoothie. Then I added some water and a small drop of dish detergent, replaced the lid, then tapped the "blend" button to clean the blades. Shortly after it turned on, I heard a very loud snap noise. I turned off the machine immediately and looked inside. I saw the blade broke in two! The same day I filed a warranty claim with the company. I've heard nothing back. I called yesterday and was told I'd hear back from them in 24 to 48 hours. It's past that now. I suspect that I won't hear back from them. Looks like I'm out almost $600 for this machine (between the cost plus repair shipping). I'm not about to pay another $250 for a new blender jar. If they don't come through in replacing the jar, the whole thing will go in the trash. From what I can tell, dealing with Tribest is a total waste of time. I'll never buy anything from that company again, nor will I ever recommend ANY of their products to anyone ever again. I have $600 into a blender that lasted less than one year. Never again! I do NOT recommend buying anything from Tribest.
  • Review fromD. Elaine M

    Date: 09/24/2023

    1 star
    Purchased a Tribest nut milk maker. Started out fine made great nut milk for 2 months then developed a crack in the lid around the motor. When I contacted the company they insinuated that I had dropped it and wouldn't pay for the shipping cost to get it to them for repair, refurbishment and/or replacement. I paid $109.00 for this product, never again!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.