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Average of 395 Customer Reviews
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Review fromJOHN W
Date: 11/01/2023
1 starAPN TECH IS A BUNCH OF SCAMMERS THEY CHARGE LARGE AMOUNTS OF MONEY AND THEN DO NOT EVEN TRY TO DO WHAT YOU HAVE PAID THEM FOR. WHEN YOU COMPLAIN THEY JUST TRY TO TELL YOU THAT THEY ARE DOING IT WHEN THE EVIDENCE CLEARLY SHOWS THEY ARE NOT DON'T GET SCAMMED BY THESE GUYS THERE ARE A LOT OF REPUTABLE COMPANIES OFFERING THE SAME SERVICE FOR LESS THAT WILL ACTUALLY DO WHAT YOU PAID THEM FOR.Review fromCharles E
Date: 10/30/2023
4 starsAttentive and professional. Not being techy myself I was disappointed how much was required for me to do to verify and claim my web domain. I'd hoped it was all taken care of by a company like APN. However dealing with their people online and on the phone is easy and pleasant.Review fromAshwin J
Date: 10/28/2023
5 starsGreat personality, very helpful and super patient.. She made understanding the concept very easy. We would say she is a great asset to your teamReview fromTom E
Date: 10/26/2023
5 stars******* gave excellent customer service and was very friendly and knowledgeableReview fromTROY M
Date: 10/26/2023
1 starShame on APNTech!!!We paid $398 for APNTech's voice platform service and after 5 months I am still waiting for my business listing to be found on ***** ****** and ****** Voice. I have repeatedly reached out to the company and each time was told that we needed to patiently wait to be found. Regretably this never happend. I therefore requested a refund and was told that they would not refund my money even though it is stated in their written policies. Instead, APNTech sent emails with screenshots of our business being found on ****** however we pay for SEO services from a ****** Partner and subscribe to ****** Adwords for keywords separately. APNTechsimply wants to take credit for something they had nothing to do with.I would highly recommend to anyone considering using APNTech for their startup business to stay clear of this company. There are plenty of reputable companies out there that provide the same service and are easy to work with. If we want to attempt to get our money back, we will have to pursue APNTech in small claims court. :(Review fromJaime M
Date: 10/23/2023
3 starsShe was wonderful to speak to. Great explanation of the serviceReview fromLynde B
Date: 10/20/2023
5 stars****** was great with the follow up explained what to expect next.Review fromOnCall Mobility C
Date: 10/14/2023
5 starsOnCall Mobility C
Date: 10/14/2023
She was wonderful Polite explain well was done in no time No
apnTech
Date: 10/16/2023
Many thanks for the 5-star rating. If theres anything we can do to improve our offering, please let us know!Review fromKevin S
Date: 10/13/2023
5 starsKevin S
Date: 10/13/2023
****** and ****** were exceedingly helpful, so I had to laugh inside that neither of them could pronounce the word "Scholarly"apnTech
Date: 10/16/2023
Thank you so much for taking the time to leave us a 5-star review.Review fromPhil K
Date: 10/12/2023
1 starWe made the mistake of reaching out to this company. We immediately tried to cancel service the same day we spoke with a salesperson.APN Tech's website does not give specific instructions on how to cancel your service -- that is a MAJOR RED FLAG #1.We called twice, but we were only able to reach the answering service who seemed to be extremely knowledgeable with the company and its processes, but could only relay a message to proper department.We were promised we would receive a call back within 72 business hours -- nobody ever called us back.We responded to every email with request to cancel and even generated original cancellation emails to their office -- nobody ever responded.MAJOR RED FLAG #2 -- we were to receive credit or a refund for the first of two charges as that expense was included in the second charge or they would waive it as a new customer courtesy -- they were vague about this, and they were vague for a reason. Two charges later, our only recourse is to dispute the multiple charges.We should have read the negative reviews before contacting this company.
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