Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Educational Consultant

United Docu Prep, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Consultant.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromarlene B

    Date: 08/01/2023

    1 star
    I have been with United docu prep since 5/2017 as I needed assistance with a pslf. During my time with them I spoke to A**** M***, A***l S******, A**** Q*****, D**** H****, C**** G*****, K***** C****a, L* M*****a, Al**** Da********d, Am***r Go******. I was being charged $19 a month and up until early 2020 I was in contact with a representative. I have called every number I was ever given and have sent emails but have not received any response. I need help getting my money back so I can ensure my pslf with my loaner is not affected. please help me
  • Review fromBontique V

    Date: 06/05/2023

    1 star
    Company took hundreds from me and now I can’t get ahold of them.. all emails are returned u delivered and even the main number does not work. PLEASE DO NOT GIVE MONEY TO THEM!!
  • Review fromJeannette W

    Date: 12/30/2022

    1 star
    I have tried every phone number that I was given by different people I have talked to from here. All no longer in service! They were taking money from my account up til Nov this yr? I signed up to do student forgiveness. On all the paperwork I was from them they said were BBB accredited. I HAVE PAID 1251 dollars SO FAR. IS THIS NOW ANOTHER SCAM COMPANY? AT THIS POINT I WOULDNT GIVE ANY STARS!!!!!
    THANKS,
    ********* W
  • Review fromJane H

    Date: 08/25/2022

    1 star
    The Representative did not tell me this was a separate payment from my student loans . I could not afford this and have asked them twice to cancel. They keep withdrawing money from my bank account

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.