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Business Profile

Laundry Supplies

TheLaundryList.com, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJaunie S

    Date: 05/28/2025

    1 star
    We purchased a water ******* from this company who demanded payment before the item was shipped. We complied and then waited for two weeks with no one answering our calls or responding to emails. When we finally got a hold of someone they told us they didn't know when the item would be shipped or even if the company they were receiving it form was telling them the truth about its use. After another few weeks we were told the item was in fact not going to be shipped and that they had a replacement. The replacement however was incorrect and not what we paid for so we requested our refund. $20k+. ***** agreed to the refund and stated he would put the check in the mail. After another several weeks of calls and emails being ignored and not returned, we have been forced to filed a claim against them in order to get our refund. The entire team has essentially ghosted us and is refusing to provided any details on when the check was mailed, check number or even canceling the check and sending the money ACH as they requested from us. ***** has refused all calls and attempts at communication to resolve this matter.

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