Reviews
This profile includes reviews for Breg's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 107 Customer Reviews
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Review fromNoelle B
Date: 09/02/2022
1 starNoelle B
Date: 09/02/2022
Went to urgent care in June. Was told I had a sprained wrist. Dr. offered me a $40 wrist brace. I paid in full there. Basically some cheap thing from Breg that you could get from CVS for $13. Ever since, I've been receiving bills from Breg saying total charges = $250, and that I owe them $147. Are you KIDDING ME? And they are IMPOSSIBLE to get a hold of! Y'all's collection software is broken af. Amazing how poorly this business is run.
Breg
Date: 09/27/2022
Hello ****** We would like the opportunity to review your claim for you. If you could please email us directly (in order to maintain your confidentiality) at ********************************************* with your full name and date of birth or account number - also please note in the email that this is in response to the customer review you left us.Review fromRichard P.
Date: 09/01/2022
1 starRichard P.
Date: 09/01/2022
***************** paid Breg for brace. Breg then sends a bill for brace. When I looked up brace on Amazon it was ***** at most but they are charging ******. I Never received a bill like this from anyone after insurance company made payment to company.Breg
Date: 09/27/2022
Hello ******* We would like the opportunity to review your claim for you. If you could please email us you full name and date of birth or the account number to ********************************************* and mention this is in reference to the customer review you left us, we would appreciate it. Thank you for your time.Review fromSindy A
Date: 08/17/2022
1 starSindy A
Date: 08/17/2022
I get a **** for $875 for crutches and a knee brackets. My insurance covered $399.80. But they want me to pay $575.20. When their cost is not over $50 on amazon.Breg
Date: 08/18/2022
Hello Sindy ** would like the opportunity to review your account. If you could please email us your full name and date of birth, or account number to ********************************************* we would appreciate it!Review fromMichael G
Date: 08/17/2022
1 starMichael G
Date: 08/17/2022
I went to a ****************** for a foot injury. The provider told me she was going to send me with a boot. I was never advised of a cost for this boot and they said it was covered by insurance. I was never given a copy of any paperwork that would outline additional cost. Now I am receiving a **** for over $200 for a boot that I was initially told no cost at ************ To top it off I only wore this boot for a couple hours because my podiatry Physician ended up advising this wasn't the proper style boot. That Physician said because my insurance had already paid for the one I had she couldn't give me the proper boot without it costing significant cost, She then picked one out online that was the same as the one she carried in the office and had me purchase that boot and have it shipped to my house at less cost than getting it from her in the office. So I was given a boot at ****************** that should not have cost me anything and billed by Breg for something I was told not to use. I contacted Breg and they told me to contact the *********** who then told me to contact billing, and billing has now told me to contact Breg. I have spent hours going around in circles and sitting on hold with still a **** for over $200. This is a scam to **** like this, Breg should have more accountability on providers to properly notify patients. I would have declined this boot for this cost if properly informed.Breg
Date: 08/18/2022
Hello ******* We would like the opportunity to review your account. If you would please email us either your full name and date of birth or account number to ********************************************* so we can review your account.Review fromAlisa C
Date: 08/17/2022
1 starWorst company ever!!! Dr. **** me a thumb brace and I received a **** from breg for $5.03. Went to THEIR website and paid. A year and a half later still continue to get phone calls saying I own them. Have spoken to them several times with no resolve.Review fromNick B
Date: 07/29/2022
1 starNick B
Date: 07/29/2022
They never sent me a ****, and then sent my **** to collections. They typed the wrong address. I got a call six months later from the collections agency. Completely ridiculous.Breg
Date: 08/04/2022
********-I appreciate your feedback and would love an opportunity to look into your account. Please send an email with your full name and DOB (or account # if you received one) to ********************************************** Thanks!Review fromDonna C
Date: 07/25/2022
1 starDonna C
Date: 07/25/2022
I received 2 phone calls from this company Before I ever received a **** from them. I called, they sent me a statement, I promptly paid it The check cleared my bank July 6. I've received 2 bills from them this week. It's sad to think they're so desperate for $8.66.I will never do business with them again. I've also shares my experience with my Dr in hopes that he will stop using Breg braces.Breg
Date: 07/26/2022
***** We appreciate you providing this feedback. We would like the opportunity to review your claim to investigate why you received calls before a statement and also why you are still receiving statements. If you could please email us your account number to ********************************************* we would appreciate it. Thank you for your time.Breg
Date: 08/04/2022
*****-Thank you for your feedback. If you could email ********************************************* your full name and DOB or you account #, I would love the opportunity to look into your account to determine why you were contacted so quickly and so many times. Thank you!
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