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Business Profile

Mortgage Broker

Sun West Mortgage Company

Reviews

This profile includes reviews for Sun West Mortgage Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sun West Mortgage Company has 27 locations, listed below.

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    Customer Review Ratings

    4.93/5 stars

    Average of 791 Customer Reviews

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    Review Details

    • Review fromRaul G

      Date: 08/22/2022

      5 stars

      Raul G

      Date: 08/22/2022

      ****** is the best he helped me to fix my problem in a couple hours thank you thank very much he deserves the best

      Sun West Mortgage Company

      Date: 08/23/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromEvelyn M

      Date: 08/22/2022

      5 stars

      Evelyn M

      Date: 08/22/2022

      Outstanding service! ******************* took the time to listen to my circumstance with a friendly and professional manner. It seemed like he cared about my issue and helped me understand options that SWM provides. Thank you for caring and helping me during these tough times.

      Sun West Mortgage Company

      Date: 08/23/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromGreg G

      Date: 08/19/2022

      5 stars

      Greg G

      Date: 08/19/2022

      Excellent ... phone call today. Did not have to wait long. Rep. effectively answered all my issues and concerns. She was nice kind and genually concerned about my issues and solving them. She was knowledgeable about how to best address my issues. I am pleased and hope I get her again... if i need to call again.

      Sun West Mortgage Company

      Date: 08/22/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromCARMEN M

      Date: 08/19/2022

      5 stars

      CARMEN M

      Date: 08/19/2022

      **** IS EXCELLENT OFFERING THE INFORMATION NEEDED. HE WAS VERY PROFESSIONAL AND HELPFUL. THANK YOU FOR ANSWER ALL MY QUESTION AND FOR EXPLAINED VERY CLEAR THE STEPS TO FOLLOW

      Sun West Mortgage Company

      Date: 08/22/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromPam M

      Date: 08/16/2022

      5 stars

      Pam M

      Date: 08/16/2022

      Very professional, kind and helpful today in providing information that I needed.

      Sun West Mortgage Company

      Date: 08/17/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromGary P

      Date: 08/12/2022

      5 stars

      Gary P

      Date: 08/12/2022

      ****** was Very Helpful and Patient!! Answering all of our questions concerning our loan! She was very professional with explaining it so we could understand.

      Sun West Mortgage Company

      Date: 08/16/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromDebra D

      Date: 08/12/2022

      5 stars

      Debra D

      Date: 08/12/2022

      agent was very nice and understandable. I appreciate every bit of help and information that she provided for me. Very knowledgeable and I appreciate all the help that she has given me

      Sun West Mortgage Company

      Date: 08/16/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.

      Sun West Mortgage Company

      Date: 08/16/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromVioletta P

      Date: 08/12/2022

      5 stars

      Violetta P

      Date: 08/12/2022

      My recent refinance was smooth and efficient. Every representative was courteous and knowledgeable and made it a very easy process.

      Sun West Mortgage Company

      Date: 08/16/2022

      Thank you for your kind review. We are always here to help with any and all mortgage needs.
    • Review fromMelissa L

      Date: 08/12/2022

      5 stars

      Melissa L

      Date: 08/12/2022

      This review is for ******, she was able to solve an issue that no one else wanted to look into and solve. She was able to explain and assist. As for SWMC themselves, they really, REALLY need to do training on mortgage assumptions.

      Sun West Mortgage Company

      Date: 08/22/2022

      In accordance with Sun West Mortgage Company, Inc. ("Sun West") philosophy of customer first, Sun West always strives to provide the best possible service to all its customers. We regret any inconvenience the customer may have experienced.Sun West actively and deeply engaged with this customer and addressed all the concerns. We believe that this matter has been successfully resolved to the customers satisfaction. Our staff including our senior management will always be accessible to the customer for any additional questions they may have.
    • Review fromCinderella L

      Date: 08/11/2022

      2 stars

      Cinderella L

      Date: 08/11/2022

      Sun west requires a minimum score of 500 well my husband is definitely there and they wanted us to send multiple documents just to turn around and say credit score is not high enough? That's some BS communication is non existing, it feels like they don't want to work with someone that doesnt have a perfect score so why even advertise for minimum score if your not willing to help?

      Sun West Mortgage Company

      Date: 08/23/2022

      In accordance with Sun West Mortgage Company, Inc. ("Sun West") philosophy of customer first, Sun West always strives to provide the best possible service to all its customers. We regret any inconvenience the customer may have experienced.Sun West actively and deeply engaged with this customer and addressed all the concerns. We believe that this matter has been successfully resolved to the customers satisfaction. Our staff including our senior management will always be accessible to the customer for any additional questions they may have.

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