Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lamps Plus, Inc. has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.8/5 stars

    Average of 690 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMaribeth F

      Date: 05/17/2024

      5 stars
      Always happy finding what I need! Filters make it really easy.
    • Review fromHUGH W

      Date: 05/11/2024

      5 stars
      Easy to use site, Await shade to see quality of shade.
    • Review fromLaura W

      Date: 05/09/2024

      5 stars
      Great selection, free shipping, easy returns! Consultant was very helpful when the light I liked was out of stock; turned out another shipment was coming in a few months!
    • Review fromLinda E

      Date: 05/06/2024

      1 star

      Linda E

      Date: 05/06/2024

      Will not give me credit for accidentally ordered two of the same items.

      Lamps Plus, Inc.

      Date: 05/07/2024

      Were very sorry to hear two orders were placed in error. We received your request to cancel and unfortunately at the time of cancellation the order had shipped. We understand how frustrating this can be. ******* orders are processed with high urgency. Please log into your ******* account to request a return for a refund on the second order. If you have any questions, please contact us.

      Lamps Plus, Inc.

      Date: 05/07/2024

      Were very sorry to hear two orders were placed in error. We received your request to cancel and unfortunately at the time of cancellation the order had shipped. We understand how frustrating this can be. ******* orders are processed with high urgency. Please log into your ******* account to request a return for a refund on the second order. If you have any questions, please contact us.
    • Review fromCaroline M

      Date: 05/06/2024

      5 stars
      Excellent quality in all the fixtures to date (7). And customer service is terrific.
    • Review fromKelly S

      Date: 05/04/2024

      5 stars
      I have ordered through Lamps Plus many times and always had fast shipping and great customer service! They have so many great choices for lighting and mirrors and carry a lot of my favorite brands. I am a designer and Lamps Plus is my go to for top of the line products.
    • Review fromMaria H

      Date: 05/01/2024

      5 stars
      We have ordered 4 different lamps from Lamps Plus and have been very satisfied. Good quality and just as described. I would purchase from them again. *****
    • Review fromCarmilia J

      Date: 04/28/2024

      5 stars
      Excellent choices at a wide range of prices. Easy to select, compare and purchase.
    • Review fromJohn K

      Date: 04/24/2024

      5 stars
      You have a very wide choice of light bulbs. Your bulb specifications are easy to understand and cover all the main point of a light bulb. Great service. Thank you.
    • Review fromKent W

      Date: 04/23/2024

      5 stars
      ***************, easy ordering and free shipping. What more could I ask for?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.