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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 691 Customer Reviews

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    Review Details

    • Review fromDan D

      Date: 08/04/2022

      5 stars

      Dan D

      Date: 08/04/2022

      Although the closest store is 1000 miles + away I have ordered numerous times from Lamp Plus. From indoor to outdoor fixtures to fans and landscape lighting they have over delivered on my expectations. When a problem has occurred (missing part etc) only a phone call away corrected same. EXCELLENT company to deal with on line.

      Lamps Plus, Inc.

      Date: 08/08/2022

      Great to hear from you, thank you shopping online with us! Hope to see you visit again soon.
    • Review fromMary C

      Date: 08/01/2022

      5 stars

      Mary C

      Date: 08/01/2022

      I have ordered from this company several times. Always a great experience!

      Lamps Plus, Inc.

      Date: 08/08/2022

      Hi - thank you for sharing that, we appreciate you being a returning customer of ours. Hope to see you again soon.
    • Review fromRobert C

      Date: 07/31/2022

      4 stars

      Robert C

      Date: 07/31/2022

      In general an easy website to use and navigate through. Would prefer to have the ability to have additional features like selecting "power outlet" or selecting more than one height feature at a time.

      Lamps Plus, Inc.

      Date: 08/01/2022

      Hi - thank you for the comments and suggestions, we appreciate it. We will be adding the ability to select multiple filter values in the near future. Thanks again for the feedback.
    • Review fromLinda B

      Date: 07/30/2022

      5 stars

      Linda B

      Date: 07/30/2022

      I love LAMPS PLUS! I have been shopping here for years and am always excited to get my treasures home. When we moved, I took down my fixtures, so I could keep my beautiful ceiling lights. This was the first time I bought on-line. It was easy and my lights are perfect!

      Lamps Plus, Inc.

      Date: 08/08/2022

      Wonderful to hear that, thanks so much for being a returning customer. We value your support and we look forward to seeing you again soon!
    • Review fromSilvana D

      Date: 07/29/2022

      5 stars

      Silvana D

      Date: 07/29/2022

      Easy website to navigate, and plenty of useful information on the products. I needed customer support from their 800 number and received excellent service from Donna in Southern California. Thank you, Donna.

      Lamps Plus, Inc.

      Date: 08/08/2022

      Glad to see that you found our site easy to use, and we appreciate the feedback about using our toll free phone line. Thanks again and we hope you enjoy your new design.
    • Review fromLeigh Ann S

      Date: 07/29/2022

      5 stars

      Leigh Ann S

      Date: 07/29/2022

      This is the 2nd time I have ordered from your website. You have great products. Franklin Iron Works makes beautiful lighting. Everything we have ordered has been great quality. Great customer service.

      Lamps Plus, Inc.

      Date: 08/08/2022

      Thank you for being a returning customer, we appreciate it!
    • Review fromConnie B

      Date: 07/29/2022

      5 stars

      Connie B

      Date: 07/29/2022

      I have bought lamps from Lamps Plus for at least 10 years. They have done everything possible to make it a totally satisfying experience. I highly recommend them. Be sure to check out their sales and open box deals.

      Lamps Plus, Inc.

      Date: 08/08/2022

      We appreciate you being a customer of ours over these many years, thank you so much for your comments and feedback.
    • Review fromLee S

      Date: 07/29/2022

      5 stars

      Lee S

      Date: 07/29/2022

      Donna was great. She was very knowledgeable and friendly. It was a pleaseure working with hter to make my purchase.

      *** *****

      Lamps Plus, Inc.

      Date: 08/08/2022

      Glad that we could assist you and help you find a design that you love. Thank you so much for the feedback, we appreciate it, and we look forward to seeing you visit with us again soon.
    • Review fromBrenda S

      Date: 07/27/2022

      5 stars

      Brenda S

      Date: 07/27/2022

      Quality and variety of lamps excellent! Quick response for all of my inquiries and no hassle cancellation.

      Lamps Plus, Inc.

      Date: 08/08/2022

      Wonderful to hear that, thanks so much for the feedback. We hope you will visit us again soon.
    • Review fromLeigh W

      Date: 07/25/2022

      5 stars

      Leigh W

      Date: 07/25/2022

      Easy website to use and check out. Products are excellent and well-packaged, and customer service has always been most helpful and friendly.

      Lamps Plus, Inc.

      Date: 07/26/2022

      Great to hear from you, thank you for the feedback and comments, we appreciate it. Hope you enjoy your latest purchase and we look forward to seeing you again soon.

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