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Business Profile

Lighting Systems

Lamps Plus, Inc.

Reviews

This profile includes reviews for Lamps Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lamps Plus, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 684 Customer Reviews

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    Review Details

    • Review fromLyn F

      Date: 07/12/2023

      5 stars
      Great web sight, easy to find what I was looking for, fast free shipping, and I love the light fixture.

      Lamps Plus, Inc.

      Date: 08/22/2023

      We appreciate hearing from you, thank you for the feedback, and great to see that you found a lighting design that you love.
    • Review fromDelphine J

      Date: 07/12/2023

      5 stars
      Great selection, quick *************** website to navigate. My fourth order with Lamps Plus.

      Lamps Plus, Inc.

      Date: 08/22/2023

      Thanks for being a returning customer, we hope to see you again soon!
    • Review fromJerry S

      Date: 07/11/2023

      5 stars
      Everything worked great for me. Website was easy to use, there were several choices for the type of fixture I need and the price is reasonable.

      Lamps Plus, Inc.

      Date: 08/22/2023

      Thanks for that feedback, we appreciate hearing from you.
    • Review fromrobert g

      Date: 07/10/2023

      5 stars
      Easy peasy to order products Would use again very user friendly One of the Best

      Lamps Plus, Inc.

      Date: 08/22/2023

      Great to hear from you, glad to see that you found our site easy to use and shop at.
    • Review fromRuth Z

      Date: 07/10/2023

      5 stars
      By far the best online company I have ever dealt with. I ordered so many items and everyone of them was beautiful Quick delivery, great quality, fair prices. Had one item come in with 2 broken glass pieces (out of 10 items we ordered). Called them on Saturday they answered ordered me to replacement items and Monday morning I had confirmation that they were shipping. Had to call customer service about one item that was delivered but I didn't get it not there fault was ******* issue. ****** in customer service could not have been more helpful. Highly recommend

      Lamps Plus, Inc.

      Date: 08/22/2023

      So wonderful to hear from you. Thank you for all the kind words, and for being a returning customer of ours. We appreciate it, and hope to see you again soon!
    • Review fromAnn F

      Date: 07/10/2023

      5 stars
      Easy to navigate website. Nice selection. Placed an order today!

      Lamps Plus, Inc.

      Date: 08/22/2023

      Hi there - thank for placing an order with us, we appreciate it, and we hope that you will enjoy your new design.
    • Review fromRon W

      Date: 07/09/2023

      5 stars
      Quick and easy fast check out lots of choices thanks

      Lamps Plus, Inc.

      Date: 08/22/2023

      Glad to hear it, thanks for the comments.
    • Review fromRonald S

      Date: 07/09/2023

      5 stars
      Their fountains have always been worth the money. This is the second one I have bought. They make great gifts as well.

      Lamps Plus, Inc.

      Date: 08/22/2023

      Thank you for the feedback on our fountains, they do add a colorful sound and look to patios and gardens. We hope that you will enjoy your new design!
    • Review fromAmy C

      Date: 07/08/2023

      5 stars
      I was delighted that Lamps Plus had the accessory replacement finial I need for a fixture I ordered from them nearly 3 years ago. The accessories were linked to the lamp right on the website so I didn't even have to call to track one down. So easy. Thank you!

      Lamps Plus, Inc.

      Date: 08/22/2023

      Glad to see you found your replacement part quickly and easily. We've designed our site to show accessory parts when available, and we're always here for you should you have any questions.
    • Review fromJC C

      Date: 07/05/2023

      5 stars
      Excellent customer experience from the ease of use website to the fantastic personal help from their contact staff (a **** who helped me on the phone). I will be coming back to this company.

      Lamps Plus, Inc.

      Date: 08/22/2023

      We look forward to seeing you again, thanks for all the comments and feedback, we appreciate hearing from you.

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