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Business Profile

Floor Coverings

CRBR - Property Damage Services

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for CRBR - Property Damage Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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CRBR - Property Damage Services has 5 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromchris D

      Date: 03/18/2025

      1 star
      I would like to express my dissatisfaction with the services provided by **** and highly discourage others from hiring them for repairs. Throughout our engagement with this company, we encountered numerous issues, including:Disputes Between Subcontractors: The company involved us in disputes between subcontractors regarding work being done, which was unprofessional and disruptive to the progress of the project.Inadequate Electrical Work: The electrician assigned to our project was unable to complete the work properly and had to return to the site at least four times to address ongoing issues.Unprofessional Behavior from the Job Supervisor: The job supervisor was disrespectful, rude, and arrogant, consistently talking down to us. This behavior made the experience even more unpleasant.Unfinished Work and Debris: Over a year has passed, and there is still a pile of concrete and trash in our backyard that has not been removed.Billing Errors: Upon reviewing the billing, we discovered multiple mistakes, including double billing for certain services. Despite our efforts to clarify these discrepancies, we have not received a corrected invoice.Failure to Provide Proper Estimates: It has been more than two months, and the company has failed to provide us with updated, accurate estimates for the work that remains to be ************** Stoppage Due to Non-Payment: Due to the companys failure to issue a corrected invoice, they have suspended work on our project. This has left us in an unresolved situation, where we are unable to pay them for the work completed thus far.Incorrect Blueprints: The blueprints provided for the project were drawn incorrectly, and despite our requests, the company has refused to correct them, further delaying the project.These issues have caused undue stress, financial strain, and an overall poor experience. I would strongly advise anyone considering this company for repairs to proceed with caution.
    • Review fromJeffrey B

      Date: 09/18/2023

      1 star
      If I could give them a no star I would. They took three years to build a house that should have only taken three. They middle man their jobs our. The original contract price was only supposed to be $249k insurance company paid the amount and the still wanted $50k more to remove the mechanical lien on my h Property that was 28% interest on $50k. Don't give your business to these snake oil salesman. They will destroy you financial and mentally. They couldn't even clean it rite or build it right. Now I have to fix their s**** work.
    • Review fromCody S

      Date: 07/03/2023

      1 star

      Cody S

      Date: 07/03/2023

      Don't do business with this company. They are operating illegally in ********** by not providing estimates or contracts for customers and attempting to bill retroactively at hyper inflated above market rates and then threatening property liens when the invoice doesn't get paid in full by an insurance company. In addition, this company hires unskilled labors who damage property during their mitigation process. The entire process was **** with terrible communication, poor customer service, dishonest business practices and poor service quality.

      CRBR - Property Damage Services

      Date: 07/11/2023

      We were sent an assignment/job lead by the insurance company to mitigate the water damage, we were not hired for or assigned to do any repairs. Mitigation is not completed under contractor law, license and regulations, as a license is not required to perform mitigation. The scope and cost of mitigation cannot determined until the full extent as to where the water has traveled is known. Then the salvageable building materials and drying time is affected by the atmospheric conditions, as well as the density or porousness of the wet materials. The dry down is also affected by windows/doors being left open and drying equipment being turned off by the homeowner or tenant. That is why estimates for mitigation are not provided prior to mitigation being completed.
      Insurers dictate the pricing, as we are provided with a price list based upon the zip code of where the loss occurs. The insurance company then reviews our invoices, asks questions and makes changes if they do not think a certain charge is warranted.
      All that said, in this case the insurance completed their review of our invoice and approved it on July 3, 2023. We have reached an agreed upon amount for the mitigation and that is the amount we are charging the customer and the customer is being paid.
      In the course of mitigation, building finishes are sometimes damaged in order to dry out the structurethe framing, subfloor. There are times that furnishings are even damaged because they absorbed moisture before we arrived. We have not been provided a list of items the customer believes we ***********************, but would be happy to consider any damage the customer believes we might be responsible for causing. We would just need the opportunity to inspect the damage.


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