We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Express Shipping Services

ECMS Express Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Reviews

Customer Review Ratings

1.06

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Joseph T

    Date: 06/15/2023

    I ordered a product from GOAT and they marked it delivered on app but it never got delivered and when I checked tracking number it says ECMS is handling the package and no update on their end at all...... idk why on earth GOAT would trust this company with handling package delivery because its making them look bad and they need to be out of business ASAP!!!! if you see ECMS express is handling your package consider it LOST!!!! worst service ever!!!!!

  • Bianca W

    Date: 05/01/2023

    ordered a package on 4/11 and here are on may 1st with no packaged! I ordered from the **** app and never have had an issue with **** appervices until now. You cant reach anyone on the phone nor email. It even says left *** and REturned to ***? Make it make sense.... please do us a favor and deliver my package and go out of buisness!

  • Jamie I

    Date: 03/31/2023

    I ordered sneakers for my daughter's birthday. I ordered March 22, 2023 and was told they should arrive in less than 7 days which was fine. Their website gives detailed information on the order from March ***** and there aren't any further updates after March 25 and today is March 31. I've called their customer service 5 times and haven't spoke to anyone yet. I've also sent 5 emails and haven't heard back. I don't mind if the sneakers are a few days late, but the lack of response to my calls and emails is not ok. I haven't seen customer service like this before. Stay away from this company!

  • Angelina G

    Date: 03/31/2023

    I ordered a package on 3/22 through flight club. the tracking stated on the 25th flight departure today is the 31st so over a week since Ive placed the order and 5 days since I got any updates on my tracking. Ive been emailing and calling & havent got no response at all. Terrible service.

  • Areona W

    Date: 02/13/2023

    No word on my package that I ordered from goat it just says shipment departed from carrier facility. You can not reach anyone on the phone

  • Charles M

    Date: 02/09/2023

    This company is terrible don’t use tried to contact company about order no response needs to be shut down stealing people packages

ECMS Express Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.