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Business Profile

Security Cameras

Reolink Innovation Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Cameras.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Erin K

    Date: 12/19/2024

    Business refuses to stand behind products or answer support until after warranty expires! Do not trust Reolink or their products. Since purchasing 4 Reolink Argus Eco cameras and 4 solar panels in July 2020, 2 more of the same cameras and 2 more solar panels in July 2021, I have had 2 cameras die and all 6 solar panels die within a year of purchase. I contacted back when the initial issues happened to no reply.2. I currently still have 2 cameras of the Argus Eco model and as of a few days ago (6 days before this review was written), one decided it is no longer connecting. I did a factory reset and it goes through all prompts and says "Connection to the router s...." and cuts off before finishing the sentence. After that it will not connect and I just have a red light and a blue light flashing on the front of the camera. I have reset the camera numerous times, it goes through and scans the ** Code and same cut off message. Same flashing lights. How do I fix this? Won't ever know, I finally, for the first time in 4 years,I finally got a contact back and got brushed off and told they won't be doing anything. I spent HUNDREDS on the cameras and panels and to be down to 3 cameras ONLY is ridiculous. All panels and 2 cameras within 1 year of purchase and no reply until they are out of warranty. The camera is barely 4 years old.I have been contacting you people since the first camera issue and they finally answer after the warranty is up? How convenient...

Reolink Innovation Inc is NOT a BBB Accredited Business.

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