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Business Profile

Incentive Programs

Prepaid-USA

Reviews

Customer Review Ratings

4.84/5 stars

Average of 161 Customer Reviews

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Review Details

  • Review fromAshley T

    Date: 03/17/2025

    5 stars
    Professional and friendly service. They made the process very easy and hassle free for me.
  • Review fromMaria L

    Date: 02/04/2025

    5 stars
    Excellent customer service!The operation manager was so helpful She answered all questions.
  • Review fromBryan R

    Date: 12/09/2024

    5 stars
    Was gifted a card from my employer for the holidays as a thank you. I have never used prepaid cards before but the representative ***** was really helpful with setting up my account and activating my card. A very good experience overall and have trust in the customer service after my encounter with *****.
  • Review fromRichard W

    Date: 12/05/2024

    5 stars
    This is to state that Miss ***** ****** provided me with excellent customer service when I telephoned her a few days ago regarding a **** Debit card I had won in a contest and how to go about and register it properly, as she was very patient with me, clear in her instructions and tolerant of me as well. Awesome agent as I wish there were more like her employed in this sector.
  • Review fromSang K

    Date: 10/30/2024

    5 stars
    The representative who handled my issue took care of it swiftly and easily. They were also quick to answer any questions that I had to ensure my satisfaction.
  • Review fromSoo C

    Date: 10/02/2024

    5 stars
    *******, who was handling my request, did an excellent job. I have really appreciated it.
  • Review fromShahid J

    Date: 09/05/2024

    5 stars
    Representative was Very humble and a good listner. She helped me through out the process. Very impressed with service.
  • Review fromGuillermo S

    Date: 07/22/2024

    5 stars
    I received this gift card from my company. At first, receiving a gift card was scary, but the folks at USA Connect were great. I've called in multiple times with simple requests, and they delivered my most recent one with ***********************. It was great; she was prompt and quickly helped me find a solution.Thank you again, USA Connect
  • Review fromAdam M

    Date: 07/12/2024

    5 stars
    Great service! Prompt responses from a knowledgeable staff. Highly recommend. ***** and **** were very helpful!
  • Review fromTee C

    Date: 06/05/2024

    1 star
    They stole money and refused to give it back or issue me a new card after mine expired 2 months after receiving it

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