Reviews
This profile includes reviews for Centerstone Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 326 Customer Reviews
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Review fromSonya
Date: 07/27/2023
5 starsSonya
Date: 07/27/2023
Centerstone was EXCELLENT at helping us cancel a contract with one of the biggest timeshare companies out there. They took all the stress off of us and had this timeshare cancel our policy quickly. Centerstone knows what needs to be done to have these big timeshare companies reverse what they have done to many people by tricking us into buying what they are selling. ***************************** seriously saved us probably a lifetime of heartache because these companies go after our children (financially) with their contracts. At first, I was afraid to invest into Centerstone because I was not sure what the outcome would be and I just got taken advantage of by the timeshare company...but investing the little bit I did into Centerstone literally saved me and my family! If you are like me and feel you have been taken advantage of by your timeshare company...I promise you working with Centerstone will be worth it. They know the laws around all of this and will protect you as they work to hold these timeshare companies ********************************** was not only professional and got the job done, but they were genuinely empathetic about how we were taken advantaged of. They are genuinely empathetic because they see many people being taken advantage of and I believe this is personal to them as they have found a way to protect people from the many timeshare companies that are out there.I do not regret working with Centerstone and I do not believe you will either.
Centerstone Group Inc
Date: 07/28/2023
Thank you for your kind review. You are right that we take this personally. We are blessed to have a team who, like *********, truly care about our clients and despise what they tell us the timeshare companies do to them. Our mission is to help timeshare owners and eventually drive the changes in the timeshare industry that will stop this from taking place. We know that means people will no longer need our services, but our entire team will welcome that day with joy knowing we played a small part in stopping the bad doers from defrauding consumers.Thank you for your kind review. You are right that we take this personally. We are blessed to have a team who, like *********, genuinely care about our clients and despise what they tell us the timeshare companies do to them. Our mission is to help timeshare owners and eventually drive the changes in the timeshare industry that will stop this from taking place. We know that means people will no longer need our services, but our entire team will welcome that day with joy knowing we played a small part in stopping the bad doers from defrauding consumers.Review fromStephen P
Date: 07/24/2023
5 starsStephen P
Date: 07/24/2023
This company far exceeded my expectations. We had talked with another company and they seemed so shady and unable to answer all of our questions. When we finally spoke with the Centerstone Group they answered all of our concerns and took control of the process. They did exactly what they said they would do. A job well done.Centerstone Group Inc
Date: 07/28/2023
Thank you for your kind review and thank you for trusting the Centerstone Group to solve your timeshare contract issues. You are right that there are a lot of shady groups that purport to do what Centerstone Group does but cannot. The best "tell" is when they cannot or will not answer basic questions when asked what their service is and how it works. Our team will always be transparent and truthful with clients and if we cannot help, we will not take a client on.Review fromJames P
Date: 07/18/2023
5 starsJames P
Date: 07/18/2023
I'm very impressed with Centerstone's professionalism and prompt response in freeing me from my timeshare agreement with Hilton Grand Vacations (HGV). Although I had paid off the original HGV loan several years ago, the annual maintenance fees and service charges continued to impose a significant financial burden, despite the fact that we have been unable to travel for the past several years due to my wife's declining health. I look forward to recouping the 1-time service fee I paid to Centerstone when I no longer need to worry about sending another maintenance fee payment to HGV this December, or ever again.Centerstone Group Inc
Date: 07/25/2023
Thank you for your review and for trusting the Centerstone Group to end the annual maintenance fee nightmare.Review fromJoel O
Date: 07/13/2023
5 starsJoel O
Date: 07/13/2023
First, I am very pleased that they were able to successfully help me with getting out of a timeshare. The very reasonable price I was quoted was what I ended up paying. They took their time to talk to my wife and I from the beginning and were easy to get ahold of whenever I had any questions of any part of the process we were at. I would definitely recommend them to anyone seeking help with exiting a timeshare.Centerstone Group Inc
Date: 07/14/2023
Thank you for your review and for trusting our team to handle this timeshare issue for you.Review fromSantana H
Date: 07/13/2023
5 starsThey are very professional and informative. Any questions we have they explain the process easy and step by step. Centerstone is working hard to help us get out of this scam and were happy to work with them.Review fromJoyce G
Date: 07/11/2023
5 starsJoyce G
Date: 07/11/2023
I have spoken with 2 individuals at this company who show a genuine interest in resolving my current situation with getting rid of a timeshare. They both are very prompt with scheduled phone calls, easy to talk to, has not tried to pressure me in any way. They are very professional. I would highly recommend themCenterstone Group Inc
Date: 07/14/2023
Thank you for your review. Our team is excited to get this timeshare issue behind you!Review fromKathleen M
Date: 07/08/2023
5 starsKathleen M
Date: 07/08/2023
They are. Upfront and informative. We received calls to reassure us what steps have been submitted & what the next step was.Centerstone Group Inc
Date: 07/10/2023
Thank you for your review.Review fromThomas R
Date: 07/07/2023
5 starsThomas R
Date: 07/07/2023
With 3 contracts to get rid of, Centerstone worked very hard to make it happen. They were upfront all of the time about how long it would take and the cost of the transaction. We couldn'td be more pleased with how smooth everything went.Centerstone Group Inc
Date: 07/08/2023
We are so happy that you are out of these contracts! Thank you for trusting us to handle this for you.Review fromCarlos S
Date: 07/07/2023
5 starsCarlos S
Date: 07/07/2023
We had a great service exiting my TimeShare property, CenterStone Group guided us all the way. Easy and fast communication, easy document handling process. Thank you CenterStone Group.Centerstone Group Inc
Date: 07/08/2023
We are so glad that we were able to exceed your expectations and that you are now free of this burden.Review fromMaria O
Date: 07/05/2023
4 starsCenterstone Group Inc is informative, cooperative, and professional in this endeavor.
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