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Business Profile

Timeshare Cancellation

Centerstone Group Inc

Headquarters

Reviews

This profile includes reviews for Centerstone Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Centerstone Group Inc has 2 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 326 Customer Reviews

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    Review Details

    • Review fromRobert D T

      Date: 05/23/2023

      5 stars

      Robert D T

      Date: 05/23/2023

      Steps were taken and handled very professionally. Excellent communications and followup. Would recommend this organization to anyone wanting to make changes in their timeshares.

      Centerstone Group Inc

      Date: 05/24/2023

      Thank you for your kind review and recommendation. Recommendations from our clients say a lot about the quality of work and success rate our team *************.

      Centerstone Group Inc

      Date: 05/24/2023

      Thank you for your kind review and recommendation. Recommendations from our clients say a lot about the quality of work and success rate our team *************.
    • Review fromSabrina R

      Date: 05/21/2023

      5 stars

      Sabrina R

      Date: 05/21/2023

      They did everything exactly as presented during the interview call. The amount of money was never increased. Transparent with everything. Quick to return calls and e-mails. 100% recommend to anyone needing their help. Thank you again everyone, best experience with a company ever!!!!

      Centerstone Group Inc

      Date: 05/23/2023

      Thank you for your kind review. It is good to hear when we have exceeded a clients expectations.
    • Review fromCharles

      Date: 05/18/2023

      5 stars
      Sorry for error on first Review, deletion, then forgetting to redo Review. Centerstone Group is one of the best business experiences that I have ever had. When my wife and I were hopelessly in debt after the loss of 1/2 of our income, we could not get our vacation timeshare company to give an inch to terminate or contract despite our unexpected income loss, severe illness, and disability. I called and spoke to *************************** and initially after some questions, it seemed that the state where we lived would not allow them to help **. On her own time she researched the situation and personally called me the next day and had worked out a way to assist **. ************************* then took by video meeting all our information and started the whole process which does include a legal team in the country in question. Yes there is a fee, but it pales in comparison to the money we owed and hassle we were getting. They literally saved our financial future. I can't imagine using another agency to help with vacation club or timeshare burdens. They were so kind and professional from start to finish. I am a very nervous person and ******** and ****** never minded taking as much time as we required to reassure us and finish what they started. I am so sorry it has taken me so long to finally post this review with all they did for me. Thank you Centerstone Group!
    • Review fromJoyce L

      Date: 04/29/2023

      5 stars

      Joyce L

      Date: 04/29/2023

      Centerstone did exactly what they said they could and would do! I was very happy with the way they kept me informed throughout the process. If you want out of your timeshare, this is the company you can trust.

      Centerstone Group Inc

      Date: 05/03/2023

      Thank you for your kind review. We love hearing from happy clients that are pleased with the result. At Centerstone Group, it is the clients and the results that matter.
    • Review fromMark T

      Date: 04/29/2023

      5 stars

      Mark T

      Date: 04/29/2023

      We can't thank Centerstone Group enough for helping us get out of our timeshare! We were convinced we would be stuck forever before speaking with them. Their team was quick, precise and extremely easy to work with. We would recommend Centerstone Group to anyone who is trapped by a timeshare company.

      Centerstone Group Inc

      Date: 05/03/2023

      Thank you for your review and for trusting the Centerstone Group to get rid of that unwanted timeshare.
    • Review fromMichael L

      Date: 04/27/2023

      4 stars

      Michael L

      Date: 04/27/2023

      My wife and I have just started working with the Centerstone Group and so far, we are pleased and are looking forward to leaving a 5-star review.

      Centerstone Group Inc

      Date: 04/28/2023

      Thank you for your review. Our team is excited to work with you and achieve the resolution you desire.
    • Review fromMarlene R

      Date: 04/25/2023

      5 stars

      Marlene R

      Date: 04/25/2023

      The service was very good. I am pleased with the transaction.It was very professional and sold in a timely manner, which pleases me.

      Centerstone Group Inc

      Date: 05/10/2023

      Thank you for your review. The Centerstone Group is glad to hear you are happy with our service and the end result!
    • Review fromMichelle J.

      Date: 04/25/2023

      5 stars

      Michelle J.

      Date: 04/25/2023

      We contacted the Centerstone group, prior to speaking with someone we (my husband and myself) were very skeptical, however as we worked with the group we began to be more assured. The team worked diligently and was always available if we had any questions.. We are now out of our Timeshare contract and couldn't be happier and most of all relieved.. We highly recommend Centerstone Group to exit your unwanted Timeshares.******************

      Centerstone Group Inc

      Date: 04/30/2023

      Thank you for your trust in the Centerstone Group to get you out of that unwanted timeshare.
    • Review fromJudy M

      Date: 04/20/2023

      5 stars

      Judy M

      Date: 04/20/2023

      I had them get me out of a timeshare I had in ******. They were forthcoming in the process to get me out. I was kept up to date throughout the process. I thought their fees were reasonable. From start to finish it was 3 months. The benefit of using Centerstone Group is having lawyers who understand Mexican law. I highly recommend them.

      Centerstone Group Inc

      Date: 04/30/2023

      Thank you for your review and trusting our team to get you out of that ****** timeshare.
    • Review fromGaye

      Date: 04/11/2023

      5 stars

      Gaye

      Date: 04/11/2023

      We had Centerstone help us get rid of our time share. The time share delayed and delayed responding to each request but Centerstone did not give up and we are finally free of this time share. They have totally met our expectations and kept us informed of what was going on. I would use them again and recommend them to anyone if needed.

      Centerstone Group Inc

      Date: 04/14/2023

      Thank you for your kind review and for trusting our team to deliver for you. At Centerstone Group, Results Matter!

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