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Business Profile

Bankruptcy Attorney

Wajda Law Group, APC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bankruptcy Attorney.

Complaints

This profile includes complaints for Wajda Law Group, APC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wajda Law Group, APC has 3 locations, listed below.

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    Customer Complaints Summary

    • 55 total complaints in the last 3 years.
    • 15 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/22/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been doing monthly payments to Wajda law group I paid $700.00 total and due to finding another law firm in my area I would like a refund for 500.00 back since due to personal hardships I didn't make a couple of payments so I am willing to accept 500.00 back since my case hasn't been filed I'm a single mom and I need my money returned I sent an email today to a woman in the law group that was given to me by text requesting a refund unfortunately the********************** email will not go through plus I'm in ******** and this group is based in another state I rather find a local lawyer instead I'm also concerned about the lack of communication it seems like you'll get a call back when it pertains to making a payment otherwise it's difficult I hope this isn't a scam I would like a refund.

      Business Response

      Date: 08/10/2022

      Business Response /* (1000, 5, 2022/07/26) */
      Hi *******,

      We are happy you were able to find other counsel and wish you the best with your new counsel. However, per the retainer agreement substantial work has been performed on your case and the fees are outlined in the retainer agreement.

      Also part of your legal team and attorney staff is licensed in the state and we have handled many cases for clients with successful discharge of the their bankruptcy for a fresh start.

      Should you change your mind and decide to work with the firm and come back please let us know and we can discuss picking up where we left off on your case and continue with the work already performed.

      We understand the situation and wish there was more that we could do in this instance as a refund but substantial work and costs have been performed for your case. Legal counsel's job and role is to interpret the law and report the best possible outcome and solution to our clients.

      There is considerable work that is done for every case and file that is opened which is why, it is fine, if you decide not to continue with the bankruptcy and move forward, however, for work completed and performed it is billed at the hourly rate and outlined in the retainer agreement for all clients.

      We have costs to pull credit reports, notify creditors, send certified letters(on behalf of clients) , pay staff and open the case file and documents in the office per the legal process with software and physical overhead.

      If you would like to continue the process we are here to assist and help but our staff has to be compensated for their time and we must make sure to cover costs for cases and clients when we open a case file and have a signed retainer agreement and contract outlining the fees and process. In your case we have opened the file, started the petition, documented creditors, filed the retainer agreement internally and begun the legal protection process internally (all of which requires human capital, time, software and overhead costs). That said, we have performed the work and have your case and files prepared so that if you decide to move forward we can finish the case requirements and documents to be filed with the bankruptcy court if you decide to finish paying the fees and move forward.

      Please let us know and reach out to the operations manager with the firm so we can discuss options and the ability to assist further at any time. The client services line is*************. We are in the office from 8:30 AM - 8:30 PM EST Monday through Friday.

      Thank you for contacting us regarding this matter and we would like to figure out a way to work together and achieve the goal that we started from the beginning.

      It is just very challenging as we don't have a tangible product like say a tv (or some physical product) that could be returned and resold which I think we are all used to in consumer returns and refunds. With legal services and representation this is not the case. We are here to help you and want to make sure that we achieve a fresh start and financial future for you and your family.

      Look forward to hearing back from you.

    Wajda Law Group, APC is NOT a BBB Accredited Business.

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