Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Mega Rooter Plumbing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBaz S

    Date: 02/10/2023

    1 star
    Wanted to have a main line snaked , a ***************** turned up and never snaked the line and then 20 mins tried to sell me on a jetting service at a cost of $1398. However I already own a 100ft jet that connects to a high power pressure washer. I refused their over priced jetting service (with their special ****psi specialized truck) and used my own equipment. The block was found 3ft in from the cleanouts in the yard ( wipes in the line). If he had in fact snaked the line then it would have removed these wipes (set of 4 wipes) that were clumped together in the line.As soon as the jet line was inserted it unclogged the wipes.. the jet wasnt even running, the insertion of the ****** line, pushed on the wipes and freed them up. I think to add insult, he was only going to jet from the yard clean out to the house where the main line runs for 25 to 30ft. Thats an approx cost of $50 per foot. So they offer a reasonable drain snake fee, failed to do anything, then wanted a ridiculously priced option to resolve a very straight forward issue.Beware!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.