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Business Profile

Precious Metals Products

Red Rock Secured, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Precious Metals Products.

Reviews

Customer Review Ratings

3.8/5 stars

Average of 19 Customer Reviews

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Review Details

  • Review fromTerris C

    Date: 07/22/2024

    1 star
    They sent a statement stating the price of gold they bought for my *** was double what the coins were actually worth. They are convicted of fraud and under a new name ************. Beware.
  • Review fromVicki K B

    Date: 05/18/2024

    1 star
    I contacted red rock.secured.com to exchange my traditional *** for precious metals in February, 2023 for $1,314,556.65. That money is untraceable. They disappeared. Phones not working. Im scared. I have no retirement.
  • Review fromsteve s

    Date: 05/08/2024

    1 star
    I was told how I can protect my money with their *** with gold and silver. They ended up over charging me so I lost $5000. I am 69 years old and have to work and I must add I am not wealthy at all and just trying to get by.
  • Review fromsteve m

    Date: 08/05/2023

    1 star
    could never get a straight answer as to how price was determined and tracked for silver.
  • Review fromJustin M

    Date: 05/16/2023

    5 stars
    I had a very pleasant experience with Red Rock. Theyre super friendly, very knowledgeable, and dont pressure you into something you arent comfortable with. They listened to what I wanted and educated me on what was available. Very happy and will be buying again.
  • Review fromCole W

    Date: 05/15/2023

    5 stars
    Great team of complete professionals to work with. The staff was very helpful in the process.
  • Review fromCynthia L

    Date: 05/05/2023

    5 stars
    Everyone Ive had contact with at Red Rock is first rate! **** walked me through processing with much patience; ***************************, our agent, is personable & professional and ****** is efficient and friendly to keep me up to date with shipments. My husband had an account with ****** for a couple years previously and now I am happy and confident to be on board as well. I would trust this company to anyone interested in gold and silver investments.
  • Review fromAlan T

    Date: 05/04/2023

    5 stars
    Everyone I talk to was very friendly and helpful. All my questions were answered and there was no high pressure sales tactics. When I made my purchase the transaction was handled as described and I was walked through every step. Whenever I have any questions they always respond and are very helpful.
  • Review fromPatrivk G

    Date: 05/01/2023

    5 stars
    Red Rock was so helpful in getting me through this process. I was not that familiar with the precious metals industry, but Red Rock guided me through this introduction.The people I dealt with were both friendly and professional. In the end, I felt confident in making these transactions.Im glad I made the decision to trust my future with Red Rock.
  • Review fromMichael B

    Date: 04/25/2023

    5 stars
    Were helpful and explained everything and had great customer service.

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