Reviews

Review Details

• Review fromJan K

  Date: 04/24/2023

  5 stars
  Very professional and knowledgeablegroup who always have time to explain clearly what to expect.

• Review fromThomas C

  Date: 04/06/2023

  5 stars

  Thomas C

  Date: 04/06/2023

  I finally converted my entire 401K to silver in November 2022. I had seen all the ads and reasons to make the move but the familiarity of the status quo caused me to delay pulling the trigger for months.I talked with 5 precious metals firms before deciding to go with Red Rock, Interestingly, Red Rock is the only firm that didn't disparage their competition. I've never looked back. As of today, [4/6/23] my account is up 16% since January after being down 24% through most of 2022. Every step of the way, the Red Rock team has provided clear instructions on what to do, what to expect and how the process works. They are consistently accessible, responsive, extraordinarily patient and always willing to help. Making the move to precious metals is one of the best financial decisions I've ever made. I only wish I had done it sooner! There are plenty of precious metals firms out there but, in my opinion, Red Rock is the best. I give them them highest recommendation...

  Red Rock Secured, LLC

  Date: 04/07/2023

  ******, this feedback is just so appreciated! We work hard to serve our clients with integrity and respect. Thank you so much for such positive words for Red Rock! It is clients like yourself that really make our company the success that it is! Thank you again

• Review fromVladimir A

  Date: 03/20/2023

  1 star

  Vladimir A

  Date: 03/20/2023

  Every day, I receive several junk emails about this company and its services. Stop doing all that! When you want to send me your ad, please, send it to your email address instead.

  Red Rock Secured, LLC

  Date: 03/22/2023

  Mr. ********* my absolute apologies. Spam is something that we take seriously and feel strongly about not using that type of strategy. I have searched your name and email through our CRM and have no contact information whatsoever. I would love to be able to stop these emails, but they are not coming from our company. If you would like to speak further to resolve this issue, please feel free to contact myself in **************** directly: ************ / *************************************************************************;

• Review fromJoshua F

  Date: 03/13/2023

  5 stars
  Easy to talk with ***************** Always call and give out transaction updates. Definitely will work with RR again . Great people in all

• Review fromKenneth R

  Date: 03/01/2023

  1 star
  Im currently not understanding how a my invoice is off by $70,000

• Review fromPhil V

  Date: 02/07/2023

  5 stars
  My wife had been urging me to look into buying some precious metals. I wasn't much interested but finally decided to look into it and maybe buy a small amount as a gesture of support for her. Then I talked to Marc from Red Rock Secured. As a retired educator, I was overwhelmed with not only his knowledge but also his ability to explain the ins and outs of buying precious metals. Without using any pressure to buy, he was genuinely interested in making sure that I understood the subject matter. Ultimately, I gladly purchased more than I had originally planned. In addition, it was obvious that Red Rock follows strict protocol before you make a purchase so that there will be no surprises down the road.

• Review fromDeb K

  Date: 01/09/2023

  5 stars

  Deb K

  Date: 01/09/2023

  Prompt, courteous, informative and very helpful. Those are all the qualities a business relationship should have, right?

  Red Rock Secured, LLC

  Date: 01/10/2023

  Thank you, Debra, for the positive feedback! Love to hear that we are providing the customer service that we here at Red Rock pride ourselves on. It is our goal to give every client the information, resources and ease when making the decision to move into precious metals. I so appreciate you taking the time to provide your feedback, cheers!

• Review fromBarbara L

  Date: 01/06/2023

  5 stars

  Barbara L

  Date: 01/06/2023

  From start to finish I found that every Associate was extremely helpful, professional and knowledgeable in completing my transaction. Thank you.

  Red Rock Secured, LLC

  Date: 01/09/2023

  Barbara, we love to hear that! So happy to hear that you received the customer service that Red Rock prides itself on. Thank you for taking the time to let us know how we're doing. We so appreciate clients like yourself making Red Rock the company we strive to be everyday. Cheers!

• Review fromKerrie D

  Date: 01/06/2023

  5 stars

  Kerrie D

  Date: 01/06/2023

  Red Rock Secured is an investment firm that is definitely deserving of 5 stars for their excellent customer service, great follow up without being pushy and overbearing, with teams of wonderful people that truly are there to help you make decisions. The customer service is impeccable and the staff are very worthy of 5 stars, just on the friendly, helpful attitudes from everyone I had the pleasure to meet and work with. If you are considering gold and silver investments, look no further than Red Rock Secured.

  Red Rock Secured, LLC

  Date: 01/09/2023

  Kerrie,
  
  We so appreciate all of the positive feedback! I am more than delighted to hear that our Red Rock Team, as a whole, gave you the customer service that you absolutely deserve! It is clients like yourself that make Red Rock what it is. Thank you so much for spreading such positive praise and being a wonderful client in our Red Rock family. Cheers!