Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Electric Bike and Scooters

Ebike Haul LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Bike and Scooters.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTerry C.

    Date: 02/16/2023

    1 star
    I bought a 2022 SoverSky M10 Fat Tire Chopper and it got only 50 miles on it when the throttle froze at 35 MPH, nearly ran a red light. I paid $3000.00 for it and it is still under warranty. I have tried and tried to contact them and they never answer the phone. I have sent email after email to the but I get no response from them. I bought this bike back in September and have had no luck at all with them. I saw a rating of F on your site. I have tried to get in touch with the SoverSky warehouse located in ********** with no response. I did bring the bike inside my apartment to thaw, and now the Throttle moves to full capacity but it will not go at all. The lights, horn, blinkers and brake lights all work but no power to the throttle. I am really upset on losing $3000.00. Is there any way You might be able to contact EbikeHaul or SoverSky warehouse? I'll wait for your reply.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.