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Business Profile

Delivery Service

Jitsu

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

Customer Review Ratings

1

Average of 61 Customer Reviews

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Review Details

  • Tuni B

    Date: 08/01/2022

    Tuni B

    Date: 08/01/2022

    I signed up but never went through with it not realizing the warehouse was so far away. I have tried to cancel my account... they have all my personal information... I asked asked for help and the response I got was... do it yourself! I told them to delete it for me because you literally can't delete your information, let alone your account and that I was going to file a complaint.This was their response "I'm sorry that youcan find the way to delete your info off the app. I'm sorry you feel like we have not help out but i have gave all the **** what to do, you can do want you feel like to make to you happy." **************** was the not so professional customer service representative!

    Jitsu

    Date: 08/03/2022

    Good Morning Tuni, I apologize that you are frustrated with AxleHire. I have reached out to our driver manager and she said that she is happy to work with you on resolving your frustrations with us. Please email ********************************** so that we can better assist you.

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