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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,522 Customer Reviews

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    Review Details

    • Review fromDanita M

      Date: 04/18/2025

      5 stars
      Mr. ****** was very professional, courteous, and informed when helping me decide which services were needed for my mother. I really appreciated the fact that he said during our initial conversation "if you call and I dont answer, its because I'm with another client and their time is their time, like I will give you the same, if I'm helping you, your time is your time" (paraphrasing) I truly appreciate that. No one wants a representative to put them on hold while they try to multi-task. Mr ***** was extremely thorough, answering all of our questions, he simplified everything and made me trust your company. I feel satisfied with our purchase of your product going forward for my aging parent.
    • Review fromMike K

      Date: 04/18/2025

      5 stars
      ******** ****** was wonderful and explained everything clearly. Great service
    • Review fromMary M

      Date: 04/18/2025

      5 stars
      Super customer service and ease of arranging start up of protection. Family can rest easy!
    • Review fromPhylis S

      Date: 04/18/2025

      5 stars
      Quick and easy set up My agent was ********* who walked me through the set up with ease. Thank you.
    • Review fromRiggie T

      Date: 04/17/2025

      5 stars
      This was a very easy set up all persons, including ******, who helped me set this up. Ive been absolutely phenomenal at this point before it weve had to use it at all. The experience was definitely worth it, and the peace of mind is very much worth it.
    • Review fromJames N

      Date: 04/17/2025

      5 stars
      Everyone I spoke with at life alert were extremely professional and kind and the overall experience was great.
    • Review fromJennifer J

      Date: 04/16/2025

      5 stars
      ***** was great! I feel safe already and I cant wait to get my device!
    • Review fromDeniese T

      Date: 04/16/2025

      5 stars
      Very informative and helpful. Helpful when received spam call. Ms. ***** very pleasant and answered all our questions.
    • Review fromSharon L

      Date: 04/16/2025

      5 stars
      Everyone I've talked to at Life Alert has been amazing. Today I spoke with ********* to activate my mom's system and she was truly amazing. Thank you *********
    • Review fromJanet m

      Date: 04/16/2025

      5 stars
      I was walked through the Life Alert system step by step and understood everything I felt safer after it was installed I want to thank the company and my family is so grateful

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