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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,527 Customer Reviews

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    Review Details

    • Review fromBa F

      Date: 04/03/2025

      5 stars
      All members of Life Alert have been great. So knowledgeable and caring. So very helpful the entire process. ***** in sales, ****** in setup. We feel like part of the family. Thanks!
    • Review fromMark B

      Date: 04/03/2025

      5 stars
      Easy setup and great customer service!! Great peace of mind with an elderly parent.
    • Review fromBrenda S

      Date: 04/02/2025

      5 stars
      It was a simple process to get it all hooked up and running. I couldnt be more pleased.
    • Review fromRobert S

      Date: 04/02/2025

      5 stars
      ******* was very intuitive and kind to deal with. He definitely made us feel confident about the product and service.
    • Review frommolly w

      Date: 04/02/2025

      5 stars
      ******* was very helpful and kind! Easy set up simple instructions... Hopefully we won't need to use it but we're glad it's here!
    • Review frombyron c

      Date: 04/02/2025

      5 stars
      It was very, very easy to set up my system for emergency
    • Review fromGeorge L

      Date: 04/02/2025

      5 stars
      Excellent professional help. Easy to follow instructions. Looking forward to never using the service.
    • Review fromDOLORES L K

      Date: 04/02/2025

      5 stars
      ********* was very helpful in setting up system. A great person to represent First Alert.
    • Review fromAnnie S

      Date: 04/01/2025

      5 stars
      WOW! From my first call with ******** to ******* today for set up I am very impressed with ********************** It's one of those things that you hope you don't have to use it, but you're so glad you have it just in case. My kids were thrilled that I went with LifeAlert. Thank you all for your outstanding customer service & support.
    • Review fromYancey M

      Date: 04/01/2025

      5 stars
      ****** was friendly, thorough, and did not pressure me to make the sale.

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