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Business Profile

Ecommerce

Way.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

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    Customer Review Ratings

    2.92

    Average of 299 Customer Reviews

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    Review Details

    • Bonnie W

      Date: 11/08/2024

      Bonnie W

      Date: 11/08/2024

      The staff was friendly especially the shuttle driver who even came back when I left me jacket in the shuttle. Great customer service!

      Way.com

      Date: 11/16/2024

      Thank you for your kind words! Were so glad to hear that our staff provided such great service. Your feedback means a lot to us. If you need anything else, dont hesitate to reach out!

    • Logan P

      Date: 11/08/2024

      Logan P

      Date: 11/08/2024

      We parked at the dock and saved many hours. The van will be there in a few minutes

      Way.com

      Date: 11/16/2024

      Thank you for sharing your experience! If you need anything else or have further feedback, feel free to reach out. Enjoy your trip!

    • Maria N

      Date: 10/28/2024

      Maria N

      Date: 10/28/2024

      Parking for our cruise out of city was easy and convenient. Despite the appearance of the lot not being ultra secure, my car was safely there for eight days with no issues. The only minor complaint I had was that it wasn't immediately clear how to contact the shuttle upon returning from the cruise.

      Way.com

      Date: 10/31/2024

      Thank you for your feedback! Were glad to hear that your parking experience was easy and that your car was safe during your trip. We appreciate your suggestion about improving the clarity of shuttle contact details; we will definitely work on making that information more accessible. Your input helps us enhance our service!

      Way.com

      Date: 10/31/2024

      Thank you for your feedback! Were glad to hear that your parking experience was easy and that your car was safe during your trip. We appreciate your suggestion about improving the clarity of shuttle contact details; we will definitely work on making that information more accessible. Your input helps us enhance our service!

    • Lillian L

      Date: 10/26/2024

      Lillian L

      Date: 10/26/2024

      This was our fourth time using this parking lot, and it has always been a pleasure. The price is very reasonable compared to port parking. We highly recommend it!

      Way.com

      Date: 10/31/2024

      We're thrilled to hear that you've had a great experience with us each time. Your recommendation means a lot, and we look forward to welcoming you back on your next visit! Safe travels!

    • Pierce R

      Date: 10/26/2024

      Pierce R

      Date: 10/26/2024

      Using Way Parking was incredibly easy. A shuttle arrived just 5 minutes after we got to the parking lot, and upon our return, another shuttle was waiting for us when we disembarked.

      Way.com

      Date: 10/31/2024

      Thank you for your feedback! We're so glad to hear that you found our service convenient and efficient. Our team works hard to ensure a smooth experience for our customers, and it's great to know that both shuttles were timely. We look forward to serving you again on your next trip!

    • Kensley F

      Date: 10/26/2024

      Kensley F

      Date: 10/26/2024

      I ended up parking outdoors. It has covered parking and it had available. Your drivers were courteous and helpful.

      Way.com

      Date: 10/31/2024

      Thank you for sharing your experience! Please feel free to share more information with our team so we can look further into this issue for you. Please write to us on *************** if you have any concerns/issues.

    • Riley H

      Date: 10/25/2024

      Riley H

      Date: 10/25/2024

      I totally recommend Way Parking. It was easy getting to our ship, they are very reasonable for parking for the week.

      Way.com

      Date: 10/31/2024

      Thank you so much for your feedback! Were delighted to hear that you found our service easy and our rates reasonable. Your satisfaction is our top priority.

    • Carmelo W

      Date: 10/14/2024

      Carmelo W

      Date: 10/14/2024

      Lot security. Quick service to and from ship. The shuttle drivers were courteous and assisted with loading and unloading our bags, which was appreciated.

      Way.com

      Date: 10/31/2024

      Thank you for your wonderful feedback! We're glad to hear that you felt secure and enjoyed our quick shuttle service. We look forward to serving you again on your next journey!

    • Cassius H

      Date: 10/13/2024

      Cassius H

      Date: 10/13/2024

      Way's staff reached out to me on behalf of Way Parking and resolved my issue promptly. They assured me that no one else would encounter a similar situation in the future. I appreciate their quick support. Thank you.

      Way.com

      Date: 10/31/2024

      Thank you for your understanding and for sharing your experience! Were glad to hear that our team was able to resolve your issue promptly and that you felt supported. Your feedback helps us improve, and we truly appreciate it. We look forward to serving you better in the future!

    • Donna C

      Date: 10/13/2024

      Donna C

      Date: 10/13/2024

      This company is by far the worst I’ve ever dealt with. It advertises parking rates and does not show how ridiculous extra they charge for SUV’s my suv is small a rav and they charged me triple what was advertised. When I refused to park they refused a refund. Completely unacceptable.

      Way.com

      Date: 10/31/2024

      We sincerely apologize for the confusion and inconvenience you have experienced with our service. Transparency and trust are core values we strive to uphold, and it seems we have fallen short in your case. We understand your concerns regarding *** charges. The *** charge is mentioned in your confirmation email (Website information - Please find below the lot extra charges for oversize vehicles and ***s: Small *** $5/Day Large *** $7/Day Truck $10/Day). The pricing was also explained at the checkout page, which included a breakdown of the charge. It is our sincere regret that this was not made clear to you, and we are working to improve communication and clarity of our website.Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services.

    Way.com is NOT a BBB Accredited Business.

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