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Review fromMaria Y
Date: 11/19/2024
1 starMaria Y
Date: 11/19/2024
Received the magazine **** in the mail yesterday. The label showed this magazine in my fathers name. My father is dead as of 12/2023. He was 91 years old when he died last year. Does subco really think this is a good idea to send out blind subscriptions to people not knowing anything about them? My father died!! My poor mother who is 90 received this magazine and this really upset her! STOP AND THINK!!!!! Policy needs to CHANGE!!!Subco 800 number said they would cancel. However the point is this should have NEVER occurred.
Subco
Date: 11/20/2024
Hello,
Thank you for contacting Subco!
We are happy to assist you with your request.
To clarify, Subco is a magazine clearinghouse and fulfillment agency, we process various types of subscriptions to magazine publishers nationwide. The publisher will direct recipients like yourself to contact our office as we are responsible for providing subscribers services such as cancellation, change of address or general information. Our business practices do not include conducting sales, solicitations or subscription billing.
To locate the subscription, we will need you to provide the recipient's full name, and complete mailing address as it appears on the mailing label.
Once located, we can identify the type of subscription you are receiving, ensure the cancellation was processed correctly and add your father to any necessary suppressions list.
We look forward to hearing from you.Review fromShirley H
Date: 11/18/2024
1 starShirley H
Date: 11/18/2024
My husband received 2 magazines this week we didn't order. I called to ask who sent order them and found out they were ordered from Subco. No thank you. Where do they get off ordering magazines for us that we don't need or want? Who's paying for them? Not us. Subco should be closed down or brought to task for doing this. Just my 2 cents.Subco
Date: 11/20/2024
Hello,
Thank you for contacting Subco!
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
****, ***********************, ************************(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
Per your request, we have cancelled ****, ***********************, SOUTHERN LIVING magazine. You will not be charged for the magazine subscription. The magazine is not set to auto renew. Please accept our apology for the inconvenience this has caused you.
We have also removed your email address and name and address from our mailing list.Review fromHeather L
Date: 10/18/2024
1 starHeather L
Date: 10/18/2024
Receiving 3 magazines that I do not want and who knows if more are coming. This feels like a scam and I'm irritated.Subco
Date: 10/21/2024
Hello,
Thank you for contacting Subco!
Our records indicate this was an offer that resulted from an order placed with thompson cigar.
These were included to you at no cost, no billing information is obtained-only a shipping address is required.
If you would like to Opt-Out of magazines on future orders you will need to, uncheck the box where it says "Yes, please opt me in!"
This should be located under your cart items before completing your order.
Per your request, we have cancelled the magazine. You will not be charged for the magazine subscription. The magazine is not set to auto renew. Please accept our apology for the inconvenience this has caused you.Review fromBrad L
Date: 10/16/2024
1 starBrad L
Date: 10/16/2024
SUBCO signed me up for GQ and Esquire without my knowledge or permission. I called each magazine company to stop delivery and they said that I would have to contact SUBCO. They give me their number and they are not answering their phones. Seems like theyre up to no good.Subco
Date: 10/17/2024
Hello,
Thank you for contacting Subco!
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
ESQUIRE, GENTLEMENS QUARTERLY-GQ magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
Our records indicate this resulted from a purchase made with thompsoncigar.com.
bPerx
E: [email protected]
P: 888-965-8903
W: www.bperx.com
ESQUIRE, GENTLEMENS QUARTERLY-GQ magazine(s) have been cancelled effective today, 10-17-2024 . We will notify bPerx of this as well, so that they can take the appropriate steps to cancel this in their system and prevent this from happening. Due to publisher labeling procedures you can expect to receive a few more issues of the magazine(s) before the delivery discontinues.
We welcome you to contact us should you have any additional questions or concerns.Review fromJohn N
Date: 09/18/2024
1 starJohn N
Date: 09/18/2024
I magically started receiving Southern Living, which I have no interest in. I contacted them to find out why I suddenly started receiving it. They said some company named SUBCO has created an account for me. They said the only way I can cancel the account is to contact **********************. This is clearly a scam - some company that I have no relationship with is creating accounts in my name at other companies. In the era of identity theft, this type of "business" should not be allowed.Subco
Date: 09/19/2024
Hello,
Thank you for contacting Subco!
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
SOUTHERN LIVING magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
bPerx
E: **************
P: ************
W: www.bperx.com
SOUTHERN LIVING magazine(s) have been cancelled effective today, 09-19-2024 . We will notify bPerx of this as well, so that they can take the appropriate steps to cancel this in their system and prevent this from happening. Due to publisher labeling procedures you can expect to receive a few more issues of the magazine(s) before the delivery discontinues.
We welcome you to contact us should you have any additional questions or concerns.We are available Monday through Thursday 7:00am to 4:00pm PST and Friday 7:00am-11:00pm PST.Review fromGalia R
Date: 09/03/2024
1 starGalia R
Date: 09/03/2024
I came home today to a random magazine with my name and address on it. I never ordered this magazine. I called the magazine customer service line. I was informed that a third party called Subco sent me the subscription without my consent. The ** *** informed me that the subscription started on August 9th 2024 and will end in August 2026- a 2 year subscription. I told her to cancel my subscription- I never ordered the magazine. She stated she can ONLY discontinue mailing additional magazines to my address. She instructed me that I NEED to discontinue the subscription with Subco- that's the only way I can cancel the subscription. Why I need to contact Subco- it was fraudulent on their part- free promotion is a joke- nothing in life is truly free. So, I decided to ***ort this about Subco because they were deceptive in their approach- to assume people want magazine subscriptions. They need to STOP with ordering magazines/ etc. in my name that I have no knowledge of.Subco
Date: 09/10/2024
Hello,
Thank you for contacting Subco!
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
ELLE magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
bPerx
E: **************
P: ************
W: www.bperx.com
Our records indicate that your subscription to ELLE magazine(s), were successfully cancelled on, 9/3/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.Review fromTammy B
Date: 08/30/2024
1 starTammy B
Date: 08/30/2024
Subco feels like a SCAM or deceptive marketing ploy. Subco is signing people up for magazines they did not want. Causes waste and carbon emissions delivering something unwanted. I have no idea why I'm suddenly receiving magazines. When I contacted the magazine company, they said it was done through a 3rd party, which is how I learned about "Subco".Subco
Date: 09/03/2024
Hello,
Thank you for contacting Subco. We would be happy to assist you with your request.
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
Our records indicate that your subscription(s), were successfully cancelled on, 9/2/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
Here at Subco, we aim to achieve a high standard of superior customer service and your happiness is our number one priority.
For any additional questions please do not hesitate to contact us directly. We are available Monday thru Friday from 7:00 am to 4:00 pm Pacific Standard Time.Review fromAnita L
Date: 08/29/2024
1 starAnita L
Date: 08/29/2024
Im receiving magazines I have not ordered for several months now addressed to someone else at my address. Until now I believed it was a subscription delivery error but upon calling one of the magazines customer service numbers I find out that this subscription is being sent via the third party company, SUBCO. I find this marketing strategy quite appalling. It needs to stop.Subco
Date: 09/03/2024
Hello,
Thank you for contacting bPerx!
We do apologize for the inconvenience this may have caused. To better assist you; please provide the recipient's name and mailing address, and the magazine title(s) you are inquiring about.
Once received, we can ensure the cancellation.Review fromVictor B
Date: 08/17/2024
5 starsVictor B
Date: 08/17/2024
I am receiving a magazine I never ordered and have stopped delivery but to cancel the subscription I was told I need to do it through SUBCO, who I have never heard of or to my knowledge have never contacted for any reason. I tried to call and cancel but they were closed - only open 10AM to 7PM EST. Will try next week and see if I have better luck. Frustrated because someone can order stuff without my knowledge or consent. Have not been charged for anything at this time but am watching out for it.Subco
Date: 08/19/2024
Hello,
Thank you for contacting bPerx!
bPerx is partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscription and it will not auto renew. We will never ask for your billing information only a shipping address is required. The customer would receive a magazine from an e-commerce website as a thank you.
Our records indicate the subscription was successfully cancelled on 819/24 conf. #2952673.
We have also removed your email address and name and address from our mailing list.Review fromNicole P
Date: 07/23/2024
2 starsNicole P
Date: 07/23/2024
PLEASE no more magazines to my apartment. Im disabled and they keep showing up and piling up just to end up in my recycle, which I have no strength to deal with on my own. I believe this happened because of PinchNMe even though I always opt out.Subco
Date: 07/24/2024
Hello,
Thank you for contacting Subco. We would be happy to assist you with your request.
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
Our records indicate that your subscription to all magazine(s), were successfully cancelled on, 5/9/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
Here at Subco, we aim to achieve a high standard of superior customer service and your happiness is our number one priority.
For any additional questions please do not hesitate to contact us directly. We are available Monday thru Friday from 7:00 am to 4:00 pm Pacific Standard Time.
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