Heating and Air Conditioning
Lee's Air, Plumbing, & HeatingReviews
This profile includes reviews for Lee's Air, Plumbing, & Heating's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 354 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKendia H
Date: 07/15/2023
5 starsKendia H
Date: 07/15/2023
Amazed out how quick they came and fixed my air - great service!Lee's Air, Plumbing, & Heating
Date: 07/17/2023
Dear K***** H*********,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you were amazed at how quickly we responded to your air conditioning issue and provided excellent service. At Lee's Air, Plumbing, & Heating, we are dedicated to delivering prompt and efficient solutions to our valued customers like you.
We understand how crucial it is to have a functional air conditioning system, especially in the Fresno area. With temperatures soaring, it's essential to have a reliable cooling system that can keep you comfortable and maintain a pleasant indoor environment. Our team of experienced technicians is committed to providing timely service to ensure that you don't have to suffer in the heat.
We take pride in our ability to respond quickly to service requests, and we prioritize urgent situations like yours. We strive to address your air conditioning needs promptly, understanding the inconvenience and discomfort that can arise from a malfunctioning system. Our goal is to restore your comfort as quickly as possible, so you can get back to enjoying a cool and comfortable living space.
Great service is at the core of our mission, and we are pleased to hear that we exceeded your expectations. Our team of skilled technicians undergoes extensive training and stays up-to-date with the latest industry practices to ensure that we can provide the highest level of service and expertise. When it comes to air conditioning repairs, we are committed to diagnosing the issue accurately and implementing effective solutions to get your system back up and running efficiently.
We believe in the importance of not only fixing the immediate problem but also providing long-term solutions. Our technicians are trained to assess the overall condition of your air conditioning system and identify any potential issues that may arise in the future. By addressing these concerns proactively, we can help you avoid costly repairs and ensure that your system operates reliably for years to come.
Customer satisfaction is our top priority, and we strive to go above and beyond to meet your needs. We appreciate your trust in our expertise and are honored to have the opportunity to serve you. Our team is dedicated to providing exceptional service with a focus on professionalism, reliability, and quality workmanship.
We understand that clear communication is essential in delivering exceptional service. Our technicians are trained to listen to your concerns, answer any questions you may have, and explain the repair process in a way that is easy to understand. We want you to feel confident and informed throughout the service experience, knowing that we are dedicated to addressing your air conditioning needs effectively.
We are committed to providing reliable and long-lasting solutions for your air conditioning system. Whether it's routine maintenance, repairs, or installation of a new unit, our team has the knowledge and experience to handle it all. We use high-quality parts and equipment to ensure the durability and efficiency of your system. Our goal is to optimize your comfort and provide you with peace of mind knowing that your air conditioning needs are in good hands.
We would like to express our gratitude for choosing Lee's Air, Plumbing, & Heating for your air conditioning needs. Your satisfaction is our ultimate reward, and we appreciate your positive feedback. We strive to continuously improve our services based on valuable input from customers like you. Your review encourages us to maintain our high standards and reinforces our commitment to delivering exceptional service.
If you have any further questions or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our friendly and knowledgeable team is always ready to provide the support and guidance you need. We value your trust and look forward to being your trusted partner for all your air conditioning and HVAC needs.
Thank you once again for your review. We genuinely appreciate your business and the opportunity to serve you. It was a pleasure working with you, and we hope to have the privilege of serving you again in the future.
Warm regards,
Lee's Air, Plumbing, & Heating TeamReview fromShawn M
Date: 07/14/2023
5 starsShawn M
Date: 07/14/2023
07/14/23: Quality Service / Good Communications. The A/C Service Tech (Orlando) was Professional, Explained the issues clearly and was Respectful of the home.Lee's Air, Plumbing, & Heating
Date: 07/16/2023
Dear S**** M*****,
Thank you for taking the time to share your positive experience with Lee's Air, Plumbing, & Heating. We appreciate your feedback and are delighted to hear that you had a great service encounter with O******, our A/C Service Tech. Your satisfaction is our top priority, and we are committed to providing quality service and effective communication to our valued customers like you.
Living in the city of Clovis, we understand the importance of having a reliable and efficient air conditioning system, especially during the hot summer months. We strive to ensure that your A/C unit is in optimal condition, providing you with the comfort you need to beat the heat.
We are thrilled to hear that O****** delivered a professional service experience. Our team of technicians undergoes extensive training to stay up-to-date with the latest industry advancements and best practices. We are proud to have highly skilled professionals like O****** who are dedicated to providing exceptional service to our customers.
Clear communication is one of our core values at Lee's Air, Plumbing, & Heating. We understand that not everyone is familiar with the technical aspects of HVAC systems, so we make it a priority to explain the issues and recommended solutions in a clear and understandable manner. We want you to have all the information you need to make informed decisions about your A/C system.
We greatly appreciate your feedback regarding Orlando's clear explanation of the issues. We believe that effective communication is key to building trust with our customers. We want you to feel confident in the service provided and have peace of mind knowing that your A/C system is in capable hands.
At Lee's Air, Plumbing, & Heating, we are committed to delivering quality service from start to finish. We believe that every customer deserves respectful and courteous treatment, and we strive to create a positive and comfortable service environment. We understand that our technicians are entering your home, and we take great care to ensure that they treat your property with the utmost respect.
We want to thank you for choosing Lee's Air, Plumbing, & Heating for your HVAC needs. We value your trust in our company and are honored to have the opportunity to serve you. Your positive feedback encourages us to continue providing excellent service to our customers in Clovis.
If you have any further HVAC needs or if you have any questions or concerns, please do not hesitate to reach out to us. Our team is here to assist you and ensure that your A/C system continues to operate efficiently and effectively.
Once again, we sincerely appreciate your review and the opportunity to serve you. We look forward to being your trusted HVAC provider in Clovis, and we are here to exceed your expectations. If there is anything else we can assist you with, please feel free to contact us.
Best regards,
Lee's Air, Plumbing, & Heating TeamReview fromRosemary H
Date: 07/14/2023
5 starsRosemary H
Date: 07/14/2023
Pao Moua and his team did a great job and explained thoroughly what they did in servicing my hvac unit.Lee's Air, Plumbing, & Heating
Date: 07/16/2023
Dear R******y H******,
Thank you for taking the time to leave a review for Lee's Air, Plumbing, & Heating. We are thrilled to hear about your positive experience with P** M**a and his team. Your satisfaction is our top priority, and we are committed to delivering exceptional service to our valued customers like you.
We understand the importance of a properly functioning HVAC unit, especially in the city of Fresno where the climate can be extreme. It is our goal to ensure that your HVAC system is running efficiently, providing you with the comfort you deserve.
We are delighted to hear that P** M*** and his team did a great job in servicing your HVAC unit. Our technicians are highly trained and experienced, and they take pride in their work. They are dedicated to providing top-notch service and ensuring that your HVAC system is in optimal condition.
At Lee's Air, Plumbing, & Heating, we believe in the power of communication and transparency. We understand that not everyone is familiar with the intricacies of HVAC systems, so we make it a priority to explain our processes and procedures in a clear and thorough manner. We want you to have a complete understanding of the work that is being done, so you can make informed decisions about your HVAC system.
Your feedback regarding P** M*** and his team's thorough explanation of the servicing is greatly appreciated. We believe that communication is key to building trust with our customers. We want you to feel confident in the work that we do and have peace of mind knowing that your HVAC system is in capable hands.
At Lee's Air, Plumbing, & Heating, we are dedicated to providing top-quality service and exceeding customer expectations. We take pride in our workmanship and always strive for excellence. We understand that your HVAC system is a significant investment, and we want to ensure that it performs optimally for years to come.
We also want to thank you for choosing Lee's Air, Plumbing, & Heating for your HVAC needs. We value your trust in our company and are honored to have the opportunity to serve you. We appreciate your positive feedback and will continue to work hard to maintain the highest level of service for our customers in Fresno.
If you ever require any further HVAC services or have any questions or concerns, please do not hesitate to reach out to us. Our team is here to assist you and ensure that your HVAC system continues to operate efficiently.
Thank you once again for choosing Lee's Air, Plumbing, & Heating. We look forward to serving you again in the future and providing you with exceptional HVAC services in Fresno. If there is anything else we can assist you with, please feel free to contact us.
Best regards,
Lee's Air, Plumbing, & Heating TeamReview fromGloria B
Date: 07/13/2023
5 starsGloria B
Date: 07/13/2023
Knowledgeable. He explained the process to me, was patient with me when I asked questions. I would definitely call Lee’s plumbing again.Lee's Air, Plumbing, & Heating
Date: 07/16/2023
Dear G***** B*,
Thank you for taking the time to leave a review for Lee's Air, Plumbing, & Heating. We greatly appreciate your feedback and are thrilled to hear about your positive experience with our knowledgeable plumber.
At Lee's Air, Plumbing, & Heating, we understand that plumbing issues can be overwhelming and confusing. That's why our team of professionals is dedicated to providing clear explanations and guidance throughout the process. We believe in empowering our customers with knowledge, so they can make informed decisions about their plumbing needs.
We are delighted to hear that our plumber was patient with you and took the time to answer your questions. We know that understanding the process and having your concerns addressed is essential for a positive customer experience. Our team strives to create a friendly and approachable atmosphere, ensuring that our customers feel comfortable reaching out and seeking clarification.
Your satisfaction is our top priority, and we are honored that you would choose Lee's plumbing again. We take great pride in delivering high-quality service and building long-lasting relationships with our customers. Whether it's a small repair or a major plumbing project, we are committed to providing exceptional service and exceeding your expectations.
At Lee's Air, Plumbing, & Heating, we believe in continuous improvement and staying up-to-date with the latest industry knowledge. Our plumbers undergo regular training and education to ensure they are equipped with the most advanced techniques and solutions. This commitment to ongoing learning allows us to provide you with the highest level of service and expertise.
We value your trust in our company, and we are grateful for the opportunity to serve you. Your feedback is invaluable to us as it helps us understand what we are doing right and where we can further improve. We are always looking for ways to enhance our customer experience and deliver even better service in the future.
If you ever require our plumbing services again, please don't hesitate to reach out to us. We are here to assist you with any plumbing needs you may have. Whether it's a routine maintenance check, a repair, or a new installation, our team is ready to provide you with reliable and efficient solutions.
Thank you once again for choosing Lee's Air, Plumbing, & Heating. We are grateful for your trust and look forward to serving you again in the future. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us.
Best regards,
Lee's Air, Plumbing, & Heating TeamReview fromSusan B
Date: 07/11/2023
5 starsSusan B
Date: 07/11/2023
Daniel was very nice and extremely helpful. Thanks for fast, great service! I appreciate it!Lee's Air, Plumbing, & Heating
Date: 07/13/2023
Dear S**** Ba***s,
Thank you for taking the time to share your positive ????? experience with Lee's Air, Plumbing & Heating. We greatly appreciate your kind words and are delighted to hear that D****l provided you with excellent service that was fast and efficient.
At Lee's Air, Plumbing & Heating, we strive to deliver exceptional service to all our customers, and it is gratifying to know that D****l went above and beyond to ensure your satisfaction. We pride ourselves on having a team of knowledgeable and friendly technicians who are committed to providing top-notch service to our valued customers.
We understand the importance of timely service, especially when it comes to plumbing and HVAC issues. We are pleased to hear that Daniel provided you with fast service, ensuring that your needs were promptly addressed. Your satisfaction is our priority, and we appreciate your recognition of our efforts.
Thank you for choosing Lee's Air, Plumbing & Heating for your service needs. We value your trust and confidence in our company. If you ever have any further plumbing, air conditioning, or heating needs, please do not hesitate to reach out to us. Our team is always ready to assist you.
Once again, thank you for your positive review. We are grateful for your support and look forward to serving you again in the future.
Best regards,
Lee's Air, Plumbing & Heating TeamReview fromKate L
Date: 07/11/2023
4 starsKate L
Date: 07/11/2023
A bit of a hiccup with my first appt when I had to call after my guy didn’t show at the appointed time range. They apologized and gave me another appt right away. A*** showed up the next appt time, but I had forgotten it and was in bed. Luckily I caught him in time and he proceeded with the A/C checkup. He was professional, courteous, friendly, and explained the problem. Part had to be ordered and A*** came back to install it. I am always happy with this company and have used them for years.Lee's Air, Plumbing, & Heating
Date: 07/13/2023
Dear K*** L********n,
Thank you for sharing your feedback about your recent experience with Lee's Air, Plumbing & Heating. We sincerely apologize for the initial hiccup with your first appointment and any inconvenience it may have caused. However, we are glad to hear that our team promptly addressed the issue and provided you with another appointment right away.
We appreciate your understanding and patience during the rescheduling process. We strive to ensure that our technicians arrive at the scheduled time and provide you with the exceptional service you expect from us. It is great to hear that A***, our technician, demonstrated professionalism, courtesy, and friendliness throughout the entire process.
At Lee's Air, Plumbing & Heating, we take pride in our team's commitment to providing thorough explanations and solutions for our customers' HVAC needs. We are pleased to know that Adin took the time to explain the problem and conducted a thorough A/C checkup. Sometimes, unforeseen circumstances, like the need to order a part, can occur. However, we are grateful for your patience and understanding as Adin returned to install the necessary part.
We value your loyalty as a long-term customer, and we are honored to have served you for years. Your trust and satisfaction are of utmost importance to us, and we appreciate your continued support.
Should you have any further HVAC or plumbing needs, please do not hesitate to reach out to us. Our team is always ready to assist you and provide you with the same level of excellent service you have come to expect from Lee's Air, Plumbing & Heating.
Thank you once again for choosing us as your preferred HVAC and plumbing provider. We are committed to continually improving our services and ensuring your satisfaction.
Best regards,
Lee's Air, Plumbing & Heating TeamReview fromDonald N
Date: 07/10/2023
5 starsDonald N
Date: 07/10/2023
Lee’s plumbing and Mi****l S****** the representative, are fantastic, and we recommend them highly!Lee's Air, Plumbing, & Heating
Date: 07/13/2023
Dear Do**** Ni*****,
Thank you for taking the time to share your wonderful ????? experience with Lee's Air, Plumbing & Heating. We are thrilled to hear that you had a fantastic experience with our plumbing services and with our plumber, Mi****l S******. Your recommendation means the world to us!
At Lee's Air, Plumbing & Heating, we strive to provide exceptional service to all our customers. We are delighted to know that Mi***** exceeded your expectations with his professionalism and expertise. Our team takes great pride in delivering high-quality plumbing solutions and ensuring customer satisfaction.
Your recommendation is invaluable to us as it helps us showcase our commitment to excellence and exceptional customer service. We truly appreciate your trust in our company and for choosing us as your preferred plumbing provider.
If you have any further plumbing needs or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated team is always ready to provide you with the same level of outstanding service that you received from Michael.
Once again, we sincerely appreciate your kind words and recommendation. It is customers like you who motivate us to continue delivering top-notch service and exceeding expectations. Thank you for choosing Lee's Air, Plumbing & Heating.
Best regards,
Lee's Air, Plumbing & Heating TeamReview fromConnie M
Date: 06/30/2023
3 starsConnie M
Date: 06/30/2023
Last year my Air conditioner went out in the middle of summer July, the worst time of the year. I called Lees and they came out 2-3 days later due to it being a Friday afternoon when I called. So they did come on Monday checked my air conditioner an needless to say technician stated we needed a new air conditioner. Supposedly my unit could not be fixed, so I’m in debt 27,000 now and ever since I had it installed I’ve had nothing but trouble with the system, we started hearing loud noises when we turned the heater on each time the system started up and turned off and each time a technician came something was wrong and they supposedly fixed it. They came 6 or more time throughout the winter months, now we’re using the AC and it’s happening again an they refuse to acknowledge they sold me a lemon. My warranty is up at the end of July, I’m afraid when it ends I will get stuck paying a lot out of pocket to fix anything else that breaks on the system. I need help, might need to get a lawyer.Lee's Air, Plumbing, & Heating
Date: 07/13/2023
Hello C*****, thank you for giving us the opportunity to improve our services and making things right. We agree with you that the knocking loud noise issue and constant issues should have been addressed promptly by a manager. Reviewing your information, our operations manager and install manager reached out to ensure your HVAC system is running properly and efficiently to endure these hot summer days. We stand behind our service and warranties to ensure you get the best service possible. Please feel free to reach out to us if you have any questions. Thank you again for allowing us to resolve your concerns.Review fromAndrew A
Date: 06/16/2023
5 starsAndrew A
Date: 06/16/2023
This company was a god send. I had a problem with my water heater and they were able to come out the same day and explain to me what I needed to get hot water back up and running for my fiancé and the baby. In the end I did need a replacement which I wasn't too excited about but they worked with me to make it affordable. They were quick, clean and professional. These guys deserve a metal. Mic***l S was awesome and I would suggest him to anyone.Lee's Air, Plumbing, & Heating
Date: 06/17/2023
Dear A****w A.,
Thank you for taking the time to share your outstanding five-star review of our plumbing services. We are thrilled to have been able to assist you with your water heater problem and provide a solution that restored hot water for your fiancé and baby.
We understand the importance of having reliable hot water, especially for a growing family. Our team is dedicated to providing prompt and efficient service, and we are delighted that we were able to respond to your call on the same day and address your water heater issue. It is great to hear that our plumber, M*****l S, was able to explain the necessary steps to get your hot water up and running again.
We also appreciate your understanding regarding the need for a replacement. We understand that it may not have been the news you were hoping for, but we always strive to work with our customers to find the best solutions. We are pleased that we were able to work with you to make the replacement a more affordable option.
At our company, we take pride in our quick, clean, and professional service. Your recognition of our team's efforts is truly appreciated. We will definitely convey your kind words to M*****l S, and he will be thrilled to know that his exceptional work made a positive impact on your experience.
Once again, thank you for your wonderful review and for recommending M*****l S and our plumbing services. Your satisfaction and trust are of utmost importance to us. We assure you that we will continue to deliver top-notch plumbing services to all our valued customers.
If you ever require any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help.
We look forward to serving you again in the future and providing you with exceptional plumbing services.Review fromJerilynn T
Date: 05/22/2023
5 starsJerilynn T
Date: 05/22/2023
Technician J*** V*** was very nice. He cleared the clogs in my kitchen and garage sinks and installed new faucets and pipes that needed repair. He was very professional. I highly recommend this business and will call them again if I need help. Thank you J***!Lee's Air, Plumbing, & Heating
Date: 06/01/2023
Dear J*******,
Thank you for taking the time to leave a five-star review for our business. We are delighted to hear about your positive experience with our technician, J*** Ve**.
J*** is an exceptional member of our team, and we are proud to have him represent our business. His professionalism, expertise, and attention to detail are qualities that we highly value. We appreciate your recognition of J***'s outstanding performance.
It's great to know that J*** was able to effectively address the clogs in your kitchen and garage sinks and provide the necessary repairs. Our team is dedicated to delivering high-quality service and ensuring customer satisfaction, so we are thrilled to hear that Juan met your expectations.
We will make sure to inform Juan and the rest of our team about the positive feedback you shared. Recognizing their efforts motivates us to continue delivering excellent service to all our customers.
Thank you for recommending our business and for expressing your intention to reach out to us again in the future. We look forward to serving you and providing assistance whenever you need it.
Once again, we appreciate your kind words and for choosing our services. Should you have any further questions or require any additional assistance, please feel free to contact us.
Best regards,
J**** S.
Operations Manager
Lee's Air, Plumbing, & Heating is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.