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Business Profile

Plumber

City Plumbing

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for City Plumbing's headquarters and its corporate-owned locations. To view all corporate locations, see

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City Plumbing has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Sara H

      Date: 08/18/2023

      James from City Plumbing came out on August 16th to install a the hot water heater. He told it will take about 15 to 20 mins for the hot water to appear then he left. Then two hours later still no hot water. Then we noticed the poilet light went out and the isolation valve the installer put on the cold side was leaking. We reported information back to City Plumbing and the next day they sent out a senior supervisor to come out and check. He noticed the water heater was installed incorrectly. He fixed it and he was able to get the hot water to work. He heard water was continuing to run and wanted to see underneath the house and noticed the house had 4 to 5 inches of water underneath the house.

    • Gayle P

      Date: 03/23/2023

      Service Request: January 2023
      1) Toilet leaking near bolts
      2) Kitchen Faucet Leaking
      3) Water Heater, not keeping water hot long enough
      AHS sent City Plumbing
      City's plumber documented Equipment Modifications to AHS. AHS doesn't
      pay Modifications. I was quoted $1,400 my cost, paperwork site unseen.
      Tenants said no Modifications were done. They have my credit card number.
      Toilet replaced, "Equipment Modification" $175.00 They charged my card.
      Kitchen Faucet installed
      Water Heater- They charged me for parts not put on, example, earthquake strap
      they are trying to charge me for a new one, they put the old one back on.
      City said I need to call for Inspection, I did, and found that the Water Heater
      project is unfinished. Told City, no response. City should be the one calling for
      Inspection, they are the ones who got the permit (They are charging me $275 for
      the permit that cost $189.)
      That is all I have paid. I have asked for the details of the document the
      service tech wrote as the copy I requested is mostly unreadable, and to tell
      me the "Modifications" that the tech supposedly did, my request has gone
      unanswered. They are trying to charge me over a $100 for a $10 part from what I can figure
      out, and that was all the parts that I could read on the work order (not sure if that is the right name
      of it).
      Today's date, March 23, I sent another request, I bet it goes unanswered.

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