Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Contractors

Solar Optimum

Headquarters

Reviews

This profile includes reviews for Solar Optimum's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Solar Optimum has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.8/5 stars

    Average of 54 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRakshith H

      Date: 07/18/2023

      5 stars

      Rakshith H

      Date: 07/18/2023

      I am immensely pleased with the services provided by Solar Optimum. Despite the rush due to *** rule changes, they completed the entire solar panel installation process in just two months. ******'s meticulous planning laid a solid foundation for the project. The permitting process was efficiently handled by *************************, ***********************, ***************************, and *************************, ensuring all necessary permits were in place. *********************************** guided me through the *** application process, securing my grandfathering into the *** 2.0 rate plan. The installation phase was led by ***************************** and *************************. Their workmanship was top-notch, resulting in my solar system passing inspection on the first attempt. Post-install support was provided by *************************, who secured the Permission to Operate from PG&E within just two days. I am truly impressed by Solar Optimum's professionalism, efficiency, and commitment to customer satisfaction. I highly recommend them to anyone considering a solar panel installation. A big thank you to the entire team for making this process smooth and stress-free!

      Solar Optimum

      Date: 08/18/2023

      Thank you so much for your review, ********. We're so happy to hear you had a pleasant experience and congratulations on going solar!
    • Review fromMichael L

      Date: 06/29/2023

      5 stars
      Solar Optimum is super easy to work with and made the whole experience seamless. And they do a ton of follow-up in order to maintain the experience going forward!
    • Review fromA. O

      Date: 06/27/2023

      1 star

      A. O

      Date: 06/27/2023

      Terrible Company and Dishonest People, Made Me Lose NEM2 Status Solar Optimum gave me a contract price so I signed up with them to qualify for NEM2. Then they came up with this roof reinforcement that was necessary for before installing the system on my roof. They have a roofing division that does roof related work. Other contractors were able to install without any roof modifications. The contract price with this change went up by roughly 50%. I switched to another party and asked Solar Optimum to give me access to the application so I can still have my NEM2 status. They did not. They did not refund my deposit either. They wasted my time telling me this and that about how the switchover can be via PG&E and the new contractor (as far as I know those are not possible). Because of them, now I have to do a NEM3 application which as you all know is next-to-zero value for energy fed back to the grid. Solar optimum is a terrible solar company to work with. They will change the contract on you and will suggest expensive roof modifications you wouldn't need (but their roofing sister company needs). They also subcontract their work. Run as fast as you can from this company. You have been warned!

      Solar Optimum

      Date: 07/01/2023

      We appreciate your feedback. We do apologize for the misunderstandings and acknowledge the *** deadline was a hectic time to go Solar.. Per our conversation today ( with our customer service team member)- You DO still have *** 2.0 with us and after consulting with some specialized installers in your area - we have a workaround for the lightweight tile roofs. We look forward to hearing back from you and making sure you get the best deal for Solar.
    • Review fromMichael C.

      Date: 09/22/2022

      5 stars
      I did pretty extensive research and felt like they were were competitive in quality, customer service and price. Kevin my main contact and Gina my design consultant have been very accommodating. Very quick to answer my calls. Helped work with me on making changes I wanted with no problem.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.