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Business Profile

Map Dealers

Mapszu.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Map Dealers.

Reviews

Customer Review Ratings

1

Average of 25 Customer Reviews

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Review Details

  • Lindy V

    Date: 07/14/2022

    Would not recommend any business that ignores their customers like Maps.com does. Map ordered, money paid, and NOT ONE WORD from the company for weeks! Several phone messages left and emails sent begging for any info about shipment or delivery of the product. Absolutely ZERO RESPONSE from them. Finally told them that I was contacting the BBB for the next step. Still no help! No other choice but to demand a refund & cancel order. Refund came super quickly, so they must really be reading messages somehow. DO NOT ORDER FROM MAPS. COM.

  • Sabrina W

    Date: 07/07/2022

    Sabrina W

    Date: 07/07/2022

    Maps.com didn't not respond to any customer inquiries. Ordered a map on 6/10 with expediated delivery. Got a confirmation email but no tracking. Made four attempts to reach them, they just ignore you. Getting my money back but would recommend finding another map company!

    Mapszu.com

    Date: 07/08/2022

    Hello S******, We thank you for your order and apologize for the delay in returning your inquiry. Our team has been impacted by illness and this has affected response times for our Customer Service and Production Team. Please know your order is important to us and we have responded back to you with an update on the team's progress and your order. This may have gotten caught up in your SPAM folders. Your order has been finalized, and a tracking number has been sent to the email provided on the order. Please reference tracking number 940**************67558 sent via USPS. Thank you again for your support and we hope you enjoy your map. Best regards, Maps.com

  • Ramona T

    Date: 07/01/2022

    They DO NOT DESERVE ANY STARS. They need to close. I can't believe these people are still in business. SCAM. I would like to report this as SCAM

  • Suprotik S

    Date: 06/17/2022

    Suprotik S

    Date: 06/17/2022

    I placed an order with payment on April 18. After multiple emails I have not received any response. I would still like to receive the map and am hoping to receive a response after just sending another email inquiring about the status of my order.

    Mapszu.com

    Date: 06/20/2022

    Hello S*******, We thank you for your order and apologize for the delay in response. Our teams have been affected by unexpected illness, affecting our Customer Service and Production Teams. We are running 'All Hands' on deck to work through the orders and correspondence to everyone and we appreciate your response. We expect your order to ship out by week's end, please keep an eye out for an email providing updated tracking information. Best regards, Maps.com

  • Steve B

    Date: 06/06/2022

    Steve B

    Date: 06/06/2022

    I ordered a map on May 23, 2022, immediately got the confirmation email and my charge card was charged. two weeks later, no indication the map was sent. I have sent multiple emails, tried phoning and that's a joke, mail box full and no one ever answers the customer service phone. It appears to be a scam. I am contacting my card company and working from the other end. DO NOT EVER USE THIS OUTFIT!

    Mapszu.com

    Date: 06/07/2022

    Hello S****, Thank you for your order and we appreciate your patience as our team has been working diligently with unexpected delays from the publisher for the title in your order. Our Customer Service team has been in touch this week and we apologize for not getting back to your sooner. With inventory finally having arrived into our warehouse yesterday, your order is scheduled to ship today pending your confirmation. Thank you, Maps.com

Mapszu.com is NOT a BBB Accredited Business.

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