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Business Profile

Residential Air Conditioning Contractors

American AC Heat Plumbing

Reviews

This profile includes reviews for American AC Heat Plumbing's headquarters and its corporate-owned locations. To view all corporate locations, see

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American AC Heat Plumbing has 2 locations, listed below.

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    Customer Review Ratings

    4.71/5 stars

    Average of 78 Customer Reviews

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    Review Details

    • Review fromGareth U

      Date: 07/15/2025

      5 stars
      he done a great job, totally happy with his work
    • Review fromLinda W

      Date: 07/08/2025

      5 stars
      ********* *. and ******* were personable, knowledgeable, and efficient. After testing the A/C functioning and condition of the equipment, a recommendation was made to add one part to keep the compressor from running too many amps when starting up to extend the lifetime of the system. The numbers recorded before and after the addition were reassuring in that the start amps had been corrected well into the normal range.
    • Review fromRichard L

      Date: 06/26/2025

      5 stars
      ***** did a great job, Thats why I signed up for monthly maintenance plan
    • Review fromAlice A

      Date: 06/21/2025

      5 stars
      Very professional. Explain everything he was doing and answered all my questions. I would like his service again. Thank you ******.
    • Review fromRichard D

      Date: 04/08/2025

      5 stars

      Richard D

      Date: 04/08/2025

      They always provide excellent service. I've trusted them for 30 years and am happy to be one of their satisfied customers.

      American AC Heat Plumbing

      Date: 04/17/2025

      Thank you so much for your kind words and incredible loyalty over the past 30 years! We're truly honored to have earned your trust and to continue serving you. It means the world to us to have satisfied customers like youheres to many more years of excellent service together!
    • Review fromLinda L

      Date: 02/22/2025

      5 stars

      Linda L

      Date: 02/22/2025

      ****** was great: gave an honest explanation with pictures of the condition of the furnace, A/C and the water heater, cleaned equipment and will be back every 6 months to continue maintenance. Job well done.

      American AC Heat Plumbing

      Date: 02/26/2025

      Hi *****,Thank you for your kind words! We're so glad to hear that ****** provided you with a thorough and honest assessment of your HVAC and water heater, along with excellent service. Regular maintenance is key to keeping everything running smoothly, and we appreciate the opportunity to continue taking care of your homes comfort. Well be sure to pass along your praise to ******!Looking forward to seeing you again in six months. If you ever need anything in the meantime, dont hesitate to reach out!
    • Review fromEllen S

      Date: 02/20/2025

      5 stars

      Ellen S

      Date: 02/20/2025

      ****** was very professional uniform neat. Seems to be well iformed, confident, and explained everything in an easy to understand manner

      American AC Heat Plumbing

      Date: 02/26/2025

      Hi *****,Thank you for your feedback! We're thrilled to hear that ****** provided professional service and took the time to explain everything clearly. We take pride in having knowledgeable and confident technicians, and were glad he made your experience a great one.If you ever need anything, dont hesitate to reach outwere always happy to help!
    • Review fromPatti F

      Date: 02/19/2025

      5 stars

      Patti F

      Date: 02/19/2025

      **** was my Technician today. He performed a complete service on my AC/Heating unit. He checked my water heater and drain out some of the water. He also replaced my air filter in my main vent area. He was personable and took the time to explain everything he was doing. I really appreciate how thorough all the technicians are at American Air Conditioning and Heating!! Thank you ****!

      American AC Heat Plumbing

      Date: 02/26/2025

      Hi *****,Thank you for your wonderful review! We're so glad to hear that **** provided thorough service and took the time to explain everything along the way. We take pride in having a team that goes the extra mile, and it means a lot to hear your appreciation for our technicians.We truly value your trust in American AC Heat Plumbing, and look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out!
    • Review fromEric O

      Date: 02/13/2025

      3 stars

      Eric O

      Date: 02/13/2025

      Our last technician, ******, was exceptional! He did his work thoroughly and didnt give us a hard sell on services. However, the last time we had maintenance done, we had a junior technician waiting at our house for hours for one of the owners to come and try to give us a hard sell on almost $20K worth of work, despite our AC unit being only a few years old (and installed by them). I lost an entire day of work to their antics and scare tactics.

      American AC Heat Plumbing

      Date: 02/26/2025

      Dear ****, Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are glad to hear that ****** provided exceptional service. Thats the level of professionalism and care we strive for with every visit. Were sorry to hear that your previous experience did not meet those same expectations. Our goal is always to provide honest assessments and transparent recommendations, never to make our customers feel pressured. We understand how valuable your time is, and we regret that you felt inconvenienced during that visit. Wed love the opportunity to make this right and better understand what happened. Please reach out to us so we can discuss this further and ensure your future experiences with us are nothing short of excellent.Thank you again for your feedbackwe value your business and the trust you place in us.
    • Review fromBarbara M

      Date: 02/02/2025

      5 stars

      Barbara M

      Date: 02/02/2025

      It was ***************** very knowledgeable and professional service Really knowledgeable about service

      American AC Heat Plumbing

      Date: 02/18/2025

      Hi *******, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. Providing knowledgeable and professional service is always our goal, and we truly appreciate your feedback. If you ever need anything in the future, we're here to help!

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