Residential Air Conditioning Contractors
American AC Heat Plumbing
Reviews
This profile includes reviews for American AC Heat Plumbing's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 78 Customer Reviews
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Review fromLori D
Date: 02/01/2025
5 starsLori D
Date: 02/01/2025
Excellent Service! Expert technician and trustworthy company. Bi-Annual maintenance complementary with purchase of A/C and Heating
American AC Heat Plumbing
Date: 02/18/2025
Thank you, ****! We appreciate your kind words and are so glad to hear you had an excellent experience with our expert technician. Providing trustworthy service and great value with our bi-annual maintenance is important to us. If you ever need anything, were here for you!Review fromJohn S
Date: 12/29/2024
5 starsJohn S
Date: 12/29/2024
******** was great. He was very thorough Explained everything, options and pricing includedAmerican AC Heat Plumbing
Date: 02/18/2025
Thank ***, ****! Were glad to hear that ******** provided thorough service and took the time to explain everything, including your options and pricing. We appreciate your feedback and are always here if you need anything in the future!Review fromRick B
Date: 12/14/2024
5 starsRick B
Date: 12/14/2024
Did a fine job-on time and informative. Courteous as well.American AC Heat Plumbing
Date: 12/23/2024
Great to hear, thank you ****.Review fromDonald S
Date: 11/30/2024
4 starsDonald S
Date: 11/30/2024
****** and his sidekick were professional, thorough and friendly. On time. Here to perform the winter house and water heater service. They did not make a mess as they wore booties and put down floor coverings when using their ladder to access the attic space to check the ducting and insulation. Showed me pictures of the heater interior, the ducting and insulation. Serviced the water heater I purchased from them a few years ago. Caution: they are expensive. But when I need assistance they were available and there.4 stars due to expensive.American AC Heat Plumbing
Date: 12/23/2024
We appreciate the feedback ******. We truly value you as one of our VIP clients.Review fromPeter S
Date: 11/12/2024
5 starsPeter S
Date: 11/12/2024
A scheduled maintenance check on my central heating was conducted professionally and thoroughly. The tech was on time and courteous and provided me with a full report on the health of my heating system. Good work American Air !American AC Heat Plumbing
Date: 12/23/2024
Nice, thank you ***** for letting us know how we did.Review fromVisnja M
Date: 11/09/2024
5 starsGreat service! ****** was highly competent and professional and he did a great job. He was polite and pleasant. company is lucky to have him.Review fromPerri H
Date: 11/07/2024
1 starPerri H
Date: 11/07/2024
My 90 year old father had an annual service contract with American AC Heating Plumbing. The tech told him he needed a new furnace and gave him a bid of $19,429 for the "Deluxe Comfort System" and no other work included in the bid (i.e. repacement of duct work etc). When my Dad told me the tech collected his cc # for a $1,000 deposit to start the work in a weeks time (I assume to wait out the 5 day cancellation period) I was beyond disapointed that a company of this size would, or any size for that matter, would charge 2 1/2 times as much as the job should cost. To make sure, I obtained 2 other bids and they came in at $5,900 and $7,900 (which included the possiblity of new ducts were needed). I just can believe what these guys tried to get away with. Nothing I hate more than people taking advantate of a 90 year old man who didn't know any better. SHAME ON YOU AMERICAN AC HEATING PLUMBING!American AC Heat Plumbing
Date: 02/18/2025
Dear *****, Thank you for sharing your feedback. We understand your concerns regarding the estimate and your fathers experience with our service. Our goal at American AC Heating Plumbing is to provide quality service with transparency, and we regret that the pricing and process did not meet your expectations. We strive to offer fair and competitive pricing based on the specifics of each project, and we understand how the bid may have caused confusion. We always encourage our customers to get multiple estimates to ensure they are comfortable with their decision. We take your feedback seriously and are reviewing the details of this situation to ensure we continue to meet the highest standards of service and professionalism. We would welcome the opportunity to discuss this matter further and resolve any lingering concerns. Please feel free to contact us directly at ************** or ********************************** Thank you,***** ***** American AC Heat PlumbingReview fromJC W
Date: 10/22/2024
4 starsJC W
Date: 10/22/2024
I just met with ***** ******* who gave me a quote for a tankless water heater installation. He is very professional and courteous and really tried to get me the most affordable option he could offer. Only issue is that to receive the available discount you have to sign paperwork that moment, they dont even give you overnight to think it over. I feel like when you are making a costly decision, they should at least give you overnight to think it over.American AC Heat Plumbing
Date: 12/23/2024
Being professional is very important to us. I am glad we didn't fail.Review fromCarole Y
Date: 10/18/2024
5 starsPrompt, thorough, and helpful service. ****** was forthcoming and polite. Couldn't be better service.Review fromRom H
Date: 10/17/2024
5 starsRom H
Date: 10/17/2024
I had an appointment with American AC Heat Plumbing for my heating annual tune up. ********** ****** was the technician who worked on my system. He is very knowledgeable. He's also very friendly and very professional. I am very satisfied with the service provided by American AC Heat Plumbing. Also, I'd like to mention that because I'm a club member, I don't have to pay anything for the service.American AC Heat Plumbing
Date: 12/23/2024
**** is one of the best technicians we have. Club members do receive a lot of benefits.
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