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Business Profile

Searchers of Records

Peoplewhiz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 751 total complaints in the last 3 years.
  • 151 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/01/2025

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am requesting a right to deletion of personal data and that Peoplewhiz and their subsidiaries not sell our personal information in accordance with applicable state laws due to privacy concerns and potential identity theft. As we have recently experienced mail theft which resulted in having our drivers license stolen and check fraud. In lieu of these recent events, we are trying to mitigate any potential risks that may arise due to these thefts. Contacted and submitted a request for removal several months prior with their customer service at **************. However, our information has reappeared again without our authorization and/or knowledge. Will be filing a complaint with the ************************************, ************************* and will seek legal recourse if a speedy resolution is not provided. Under the ****, businesses have 45 calendar days to respond to a consumer's request to know or delete their personal information. This timeframe begins when the business receives the verifiable consumer request. Please remove the following Yu *** *** 62 Pleasanton CA, Sooeun ******* *** 34 Concord and Soo **** *** 37 Wilmette IL. See attached images

  • Initial Complaint

    Date:05/08/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to have all my information, along with my relatives, background, addresses, etc. removed from PeopleWhiz site. The 'remove' URL site states to enter my information and 'follow the prompts' to remove. I entered my information and I didn't see any option to opt out or remove my information. It only took me to a page to purchase a plan. I also read they want my government issued information. This company should not receive such information to remove information on me that I did not authorize. I tried calling their number multiple times and I just get a message stating "person at 8116 is not available". I want my information removed immediately.

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:05/08/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business continually charges my credit card after weve asked him to stop. I dont do business with them. I dont want to do business with them and they have charged a total of. 22 charges at $27.99 each. I want my card ending in (8494) credited in full for $615.00.

    Business Response

    Date: 05/08/2025

    Per customer request the subscription has been canceled, a refund has been issued and the card has been blocked in our system from further use. We do not see any requests in our customer service system requesting cancelation. 

  • Initial Complaint

    Date:05/03/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want to have my personal, family, and past information removed from PeopleWhiz, unlike other personal information sites, which want me to upload my photo ID. This is ridiculous and a shady practice; if I am already requesting my information to be removed, they can just ask for personal information to match?

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:04/28/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to remove my personal information from PeopleWhiz.com through their opt out function. To remove my information, they are requesting a photo of my ID. I do not want to share additional information about myself from a site I am trying to remove my personal information from. This is a violation of my privacy and an opportunity for identity theft. I want my data removed from their website.

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 05/09/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ****** *****

     

  • Initial Complaint

    Date:04/28/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested for PeopleWhiz to remove my information from their website. They said I need to submit a copy of my photo ID. I do not feel comfortable submitting my identification to a website that sells individuals personal information. I want my information removed from their website permanently.

    Business Response

    Date: 05/08/2025

    Hi Devin, 

    You can remove your info without providing ID. Please proceed to the following link: *****************************************

  • Initial Complaint

    Date:04/27/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my information removed from their site without having to submit ID. I was informed by my credit monitoring company that my personal information was listed and being sold on their site without my permission and in order to remove it you have to provide ID to them, which I am sure they will try selling as well.

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:04/25/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my personal information removed from the peoplewhiz.com website and the websites of any of their customers or related businesses to which they provide personal information. They are requiring me to provide a photo id to remove it, but I do not feel safe providing such sensitive information to a company that already reveals much of my personal sensitive information on the internet. Other similar companies will remove the data simply by confirming that I receive email at the address they list on their data. I want my personal info removed from their site.

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 05/08/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    **** *****

     

  • Initial Complaint

    Date:04/24/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** Experian informed me that PeopleWhiz has posted personal information about me on their website for the public. I want to have it removed but they require ID. I do not feel it is safe to send them a copy of my license or anything else. I did not authorize release of this to begin with.

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.

  • Initial Complaint

    Date:04/24/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PeopleWhiz is publishing my personal data without permission on the Internet. I do not wish to provide them additional data to have them remove it l.

    Business Response

    Date: 05/08/2025

    Thank you for contacting us regarding your concerns. Background ***** is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please click the link in your email to confirm the removal.   If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

Peoplewhiz.com is NOT a BBB Accredited Business.

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