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Customer Review Ratings
Average of 89 Customer Reviews
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Review fromSHARON W
Date: 05/30/2025
3 starsSHARON W
Date: 05/30/2025
PLEASE GIVE ME A CALL. I DON'T KNOW WHAT IS GOING ON. I NEVER RECEIVED THE PAPERWORK I WAS TOLD I WOULD RECEIVED
Liberty First Lending
Date: 06/02/2025
******,Were sorry to hear that you havent received the paperwork you were expecting and are feeling uncertain about your account. We want to make sure you get the support and clarity you need as quickly as possible. Please reach out to us directly at ********************************* at your earliest convenience so we can review your account in detail and explore a resolution together. Were here to help and look forward to speaking with you.Kind regards,AmericorReview fromKim H
Date: 05/29/2025
1 starKim H
Date: 05/29/2025
They call me incessantly. Despite asking to have my name/number removed from their call list and/or put on the do not call list, they still call me 4-6 times per day. Each time they assure me that they will remove me. The calls ramp up for 24 hours and then they stop for three days. After three days, they start again. I have had to resort to recording calls with them and am looking into filing harassment charges. I would never utilize this company.Liberty First Lending
Date: 05/30/2025
***,We're very sorry to hear about your experience and the ongoing frustration these unwanted calls have caused. This is absolutely not the experience we want anyone to have, and we take your concerns seriously.We are actively trying to locate your account to ensure your contact preferences are fully honored, but weve been unable to identify it based on the information provided in the review.Please reach out to us directly at ********************************* at your earliest convenience so we can promptly investigate this matter, ensure your information is added to our Do Not Contact list, and prevent any further disruption.Thank you for bringing this to our attention.Kind regards,********Review fromJulia R
Date: 05/15/2025
1 starJulia R
Date: 05/15/2025
They will not stop calling me. I have registered on the do not call list. I have requested to them to stop calling and I still receive calls at least every other hour. They are relentless and will not stopLiberty First Lending
Date: 05/16/2025
We sincerely apologize for the repeated calls and any frustration this has caused. That is absolutely not the experience we want anyone to have with Liberty First Lending. We take your request to stop contact very seriously and will immediately escalate this matter to ensure your number is removed from all contact lists.Unfortunately, we dont have your contact information linked to this review, so if you're willing, please email us at ************* or call us at (your customer service number) so we can resolve this for you right away.Thank you for bringing this to our attentionwere committed to doing better.The Liberty First Lending TeamReview fromdex t
Date: 05/12/2025
1 stardex t
Date: 05/12/2025
They send me offers every day and harass me even though I don't want any loan . I have never seen a company like this. I talked on the phone and sent an e-mail. They didn't even bother to respond. I even registered on this site *******************************. Their harassment continues to increase. Where can I complain?Liberty First Lending
Date: 05/21/2025
Dear [Reviewers Name],Thank you for bringing this to our attention, and Im truly sorry to hear about your experience.We take concerns like yours very seriously. However, after reviewing our records, we are unable to locate an account associated with your name or email address.If you are receiving unwanted communications, we sincerely apologize for the inconvenience. We recommend forwarding any emails or phone numbers associated with these messages to ************* so we can investigate further and ensure your contact information is removed from any outreach lists, if applicable.We appreciate you also taking the step to register with ******************* that is a legitimate resource to reduce prescreened credit and insurance offers. In the meantime, we are happy to assist in any way we can to prevent further unwanted contact.Again, we apologize for any frustration and would welcome the chance to make this right.Sincerely,Liberty First LendingReview fromRebecca C
Date: 05/11/2025
5 stars****** ****** was awesome. Walked me through the whole process, patiently thoroughly and with dignity. I highly recommend this company to help you out with your credit debt needs.Review fromPandoria C
Date: 05/10/2025
5 starsI have no complaints so far. Everyone made feel like they have my best interest in control. Thank you for giving me an opportunity to clear my credit.Review fromEmmanuel B
Date: 05/07/2025
5 stars***** and ******* are very knowledgeable and straight forward. They are very experienced and made me feel super comfortable about the decisions I had to make. At no point did I feel forced to do anything. They covered all angles and outcomes which ultimately made me choose them over other companies.Review fromMark M
Date: 05/04/2025
5 starsAgent was very helpful and clear of what the program was all about. Thank youReview fromRobert B
Date: 04/30/2025
5 starsI am COMPLETELY pleased with the service provided me! Due to major debt relief needed, I contacted Liberty First Lending. After speaking to Mr. ******** and the way he broke down the best route for me to take, my nervousness and concerns were eliminated! I find Liberty First Lending to be very professional, extremely knowledgeable about handling your debt and caring!Review fromJoseph H
Date: 04/29/2025
4 starsKnowable and was so easy to get approved . The people were super nice.
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