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Customer Review Ratings
Average of 89 Customer Reviews
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Review fromRyan S
Date: 04/29/2025
5 stars**** *. was awesome for me from start to finish. He made sure I completely understood everything and was very knowledgeable. 4 months later he still answers any questions I have and makes sure I am taken care of.Review fromMaria B
Date: 04/27/2025
5 starsAmazing experience, great costumer service. My *** cared about taking care of me as a person. super helpful!Review fromJennifer R
Date: 04/14/2025
4 starsJust starting my journey but my helper ******* was very helpful and knowledgeable it seems. Hopefully will get myself out of this mess in a couple years and start over ! Will see how it goes ! Im just hoping for no complications and smooth sailing.Review fromElizabeth T
Date: 04/10/2025
5 starsGreat experience considering debt is a sore subject. My *** was very informative and answered questions and gave advice.Review fromJanice H
Date: 04/04/2025
5 starsMy Rep ***** is such a kind and caring man. I know I can be a hand full but his patience with me was priceless. I explained my unfortunate situation to him and he began to just talk to me and before I realized it, I was comfortable with the process. I was very skeptical in the day and time were living, needless to say, I was very nervous about giving up my banking info. ***** took his time in explaining the program and ultimately it just made good business sense to sign up for it. Thank you *****, I appreciate your kindness and patience in dealing with my situation.Review fromFREDDY V
Date: 04/02/2025
5 starsKind and respectful understanding couldn't have made it easier thank youReview fromDana L
Date: 04/02/2025
1 starDana L
Date: 04/02/2025
Total scam. I have no idea where they pull up your credit score but the 3 credit companies were nothing close to what they claim i had. This is definitely a scam outfit dont waste your time
Liberty First Lending
Date: 04/15/2025
Dear ****,Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this may have ******* ********, we strive to ensure transparency and respect in every interaction, especially when people are exploring options to manage their debt. While it sounds like you didnt proceed with enrollment, wed still like the opportunity to clarify any misunderstandings and answer any remaining questions you may have.If youre open to a conversation, please dont hesitate to reach out to us at ************** Were here to help and would appreciate the opportunity to address your concerns directly.Wishing you the best on your financial journey.Sincerely,Liberty First LendingReview fromSarah W
Date: 03/31/2025
4 stars***** Vessel was a great help and took the time to explain the entire process to me. The welcome message was slightly irritating as it was clear ****** was just reading a script extremely fast and I could hardly understand what he was saying due to his speed and script reading. I have yet to start the program, but I hope they can help me get on top of my debt.Review fromDr. Mitchell W
Date: 03/30/2025
5 starsExcellent service by ****** ****-******.Friendly and easy to I talk to.Very efficient and fair!!!Review fromRobin B
Date: 03/26/2025
5 starsI had a great experience my **************** representative explained everything in great detail. He made sure I fully understood . I left the conversation feeling very uncomfortable.
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