Reviews

Review Details

• Review fromMoni A

  Date: 04/03/2025

  5 stars
  I am so glad I trusted The Retention group for my mortgage relief. After my son passed away i stopped working for over six months and was on the verge of losing my home. I have two other children to care for and homelessness would have been absolutely devastating. The retention group actively communicated with me as well as my lenders to get me back on track! Thank you Retention Group!

• Review fromChristopher G

  Date: 03/25/2025

  5 stars
  I want to thank The Retention Group. After a dirty divorce, I was finding it almost impossible to pay my alimony and child support, rent for my ex-wife and my mortgage along with major credit card debt. I reached out to the Retention Group and they had me explain my situation. They did not coach me; they did not judge me. They simply went to work with my lender to stop me from foreclosure. I was so far behind on my mortgage that my lender would no longer accept payments until I could get up to date but was thousands behind and falling even further. The Retention Group saved me. They worked with my lender and got me approved for a program to forebear all my debt and rolled it to the back end of the mortgage, essentially extending the life of the loan. Then they got my lender to approve a modification loan reducing my payment by hundreds of dollars a month. The process was simple and never felt embarrassing, weekly updates, two-way communication until resolved. Thank you, Retention Group. You have literally saved me from homelessness. ***** G

• Review fromKathleen V

  Date: 02/22/2025

  5 stars
  Excellent communication Excellent follow up and follow thru Kind and patient as well as professional

• Review fromJuan R

  Date: 02/18/2025

  5 stars
  They helped me so much, help me keep my home and even lowerd my rates. I would recommend them to everyone

• Review fromJewell S

  Date: 02/18/2025

  5 stars
  They done great job handle us all star so please help us aging if we

• Review fromBreonna F

  Date: 02/12/2025

  5 stars
  This was simple and easy. The people were great to work with and helped me out with my mortgage payment arrangements when I really needed it.

• Review fromVincent J

  Date: 02/03/2025

  5 stars
  I was very skeptical initially when I inquired because it sounded too good to be true, but Mr. ****** and his team delivered 100%. We were on the verge of losing everything, and now my family and I are current on our mortgage and very grateful. If I had anything negative to say, I wish they would give daily updates instead of weekly ones. As a homeowner it's the only thing on your mind, perhaps it's best to just "trust the process" because your in good hands with these folks.

• Review fromEd M

  Date: 01/28/2025

  5 stars

  Ed M

  Date: 01/28/2025

  I was told to leave a positive review, otherwise they were going to charged e extra fees.
  

  The Retention Group

  Date: 01/31/2025

  Hello Ed,We are sorry for the confusion. Since we got you an excellent approval in which you accepted, we kindly requested you to pay the balanced you owed. When you refused to pay, we understood that maybe you are having some financial difficulties and we went ahead and waived the fees as we are here to help homeowners. Although we are deserving of the fees due to services rendered, we simply requested that you place a good review in lieu of us waving your fees.

• Review fromBrenda L

  Date: 01/22/2025

  5 stars
  They were so helpful in my time of need. Grateful for them.

• Review fromMorgan Q

  Date: 01/21/2025

  5 stars
  The Retention Group helped my husband and I when we fell behind and thought we had no options left! They saved our home from foreclose and were very helpful and kept in constant communication throughout the entire process! I highly recommend them and am so thankful for their help!