Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hygiene Products

Astro Ridge

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hygiene Products.

Reviews

Customer Review Ratings

3.95/5 stars

Average of 19 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHayley W

    Date: 03/27/2024

    1 star
    I placed my order on 3/9/2024 and then sent an email the same day to inquire about canceling my order due to the negative comments I saw on their advertisement for what I was buying from the company on ********* I ordered the Smart Ear Cleaner and Extra Ear Picks for a total of $47 which included tax. I sent a follow up email on 3/19/2024 asking if someone could address my concerns. I still hadn't received what I purchased. It's 3/27/2024 today and I still haven't heard back from anyone or received what I purchased. The only way to contact this business it through an email, there is no phone number available. I'd like a complete refund in all actuality. DO NOT BUY from this predatory business.
  • Review fromNozomi K

    Date: 03/19/2024

    5 stars
    Their ear and face cleaner product is amazing! I love mine! Highly recommend this company!
  • Review fromDan P

    Date: 03/19/2024

    5 stars
    The camera is clear and makes me feel safe to use the product. **************** was quick to respond to my shipping concerns. Id buy from them again.
  • Review fromMichael T

    Date: 03/09/2024

    5 stars
    Ive bought 2 orders from Astro Ridge already and will definitely buy more in the future. Great products and company.
  • Review fromJenny R

    Date: 03/07/2024

    5 stars
    Great product! Love using it on myself as well as my boyfriend. Easy to use and shipping time was a lot faster than I expected. **** from their customer service team answered all of my questions and was super helpful.
  • Review fromBen M

    Date: 03/06/2024

    5 stars
    Very happy with our order! Astro Ridge is an **********!
  • Review fromBran M

    Date: 01/10/2024

    1 star
    Zero Stars. Was charged for my order yet I was never provided a Tracking Number and never received my order. All the e-mails to **************** have received no response. All of my calls to their phone number have not been answered. What is this? Some sort of a scam business. Shut them down.
  • Review fromDiane M

    Date: 01/02/2024

    1 star
    It's the worst company I have placed an order with. No response from anyone in the company. But they did charge my credit card when I ordered on 12/5/23.
  • Review fromJackie F

    Date: 12/29/2023

    1 star
    ZERO STARS- Ordered on 12/4/2023, thought I would get it for xmas gift for husband! Said 1-3 days to receive order! Here it is 12/29/2023 and never received any info or product but it has already come in on my charge card!!!!!! This has to be a scam!!! they can't stay in business doing business this way!!!!!!
  • Review fromMichelle S

    Date: 12/21/2023

    1 star
    ZERO STARS!!!! I ordered these for Christmas gifts on November 30th - Order Number *****. My account was charged, paid for expedited shipping, they STILL have NOT SHIPPED!!! WHAT A SCAM!!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.