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Business Profile

Trade Associations

United States Notary Association
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The United States Notary Association is amazing! I recently joined and was really impressed by what they offer. I ordered a free notary journal and fingerprint pad, and their membership fees was only $45.00. I signed up and have not heard anything from Quick Signings (on the website it said 3 days and as of today I am still waiting) I have emailed and called the company and nothing; I did all of this on June 19th. Can someone please help with this issue.Thank you

    Business Response

    Date: 08/01/2024

    Dear ******,

    Thank you for your kind words about the United States Notary Association. We are glad to hear that you are impressed with our offerings and have joined our membership.

    To address your concern, please note that to reach our Member Support team, you need to log in to your account on our website and click on the "Member Support" tab.

    We have not received any prior communication from you, so we are eager to assist you promptly. Please follow the steps mentioned above to get in touch with our support team, and we will ensure your issue is resolved as quickly as possible.

    Thank you for your patience and understanding.

    Warmest regards,
    ***********************
    Membership Coordinator

    Customer Answer

    Date: 08/01/2024


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    **************

     

United States Notary Association is BBB Accredited.

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