We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wholesale Leather Goods

Inland Leather Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Leather Goods.

Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • JG S

    Date: 03/24/2025

    Very Low quality jacket and production; and very slow to approve return, once item returned , denied refund due to not received in time, but was confirmed I could return. Unable to get money refunded and unable to report issue to my bank, due to return window (because inland leather slow to provide return ID. Buyer beware.

  • Bruce B M

    Date: 03/07/2025

    The worst vendor experience. I ordered a leather bomber jacket in XL. It arrived about 6 weeks later, no size tags, and was likely a medium or a large. I tried to call customer service, left numerous messages, none returned, and requested a refund. No mention of any restocking fee on their website, but once they received the return, they charged me $26.99 with no explanation. The leather jacket was a weird color, not very good quality, and poor customer service. Buyer beware in dealing with this vendor.

  • RH H

    Date: 07/09/2024

    Beware of companies that do not offer a free return policy and that charges a processing fee for returns. I had to pay over $30 to return the jacket to them and then waited over 3 weeks to get a refund less their processing fee. In my opinion, all the reviews posted on this website about their products and poor customer services is totally accurate. Constantly had to send them numerous emails for their return authorization and refund.The jacket did not even come in a box. It came in a cheap plastic bag and the jacket smelled like plastic when I took it out of the bag. No smell of leather whatsoever even after I let the jacket air overnight. Never had a "leather" jacket smell like plastic before. Do your reviews before you buy. You truly get what you paid for.

  • Lowell W

    Date: 07/07/2023

    Lowell W

    Date: 07/07/2023

    Inland Leather gets No stars from **** purchased 2 leather jackets.The ******* was ok.But the one that was camel colored on the website was more pink.I had problems returning it but was finally issued a return number.After several calls over a 3 week period I was issued a credit of $125 of the $202.72 +tax I paid.I called my credit card *** to have them dispute the amount. They held firm until the time they had to reply. And then informed my card company they owed me nothing. My card company sent me a document to sign. And asked for something in writing in regards to the dispute. (What happened to my original statement when I filed the complaint a the record they had) I hope they will be able to resolve this matter. Its not much to most.But Im a diabled person on a fixed income And I need my money.Signed Hopeful Abused Customer P.S. Should have read the reviews before ordering.****** W. S.F. Ca.

    Inland Leather Co

    Date: 02/28/2024

    Hello, we apologize for any miscommunication if you weren't able to understand. We looked into this matter, you used a Buy 1 Get 1 discount code, and the refund was exactly the amount you paid for the second jacket.

  • Nareen T

    Date: 03/14/2023

    Nareen T

    Date: 03/14/2023

    I brought a jacket from them over a month ago, which they indicated it only take 5 to 7 business days to ship out. As of today, I have not received my jacket. I have written several emails with no response. When reaching the order number, it says it's at the warehouse. in addition to calling the number provided on their website, the voice mail states no one is available at this time.

    Inland Leather Co

    Date: 02/28/2024

    We do not have any order information by your name. We advise you check where you ordered from.

  • James H

    Date: 01/07/2023

    **************** is the worse. Order a jacket took about 2 weeks to receive it and when it came it wasn't the item ordered. Not able to speak with anyone only able to contact thru email. They did respond very quickly to the email about the wrong item. I made them aware of what I actually ordered compared to what I actually received. I asked about sending it back cause it wasn't correct. This is where the BAD CUSTOMER SERVICE comes. I was told yes they can see it was a mistake but they're similar jackets and to just keep it and they would discount $10.00. Now keep in mind the jacket was $10.00 off on sale now so how does this really correct the issue. If I wanted that jacket I would have ordered that one. They're telling a customer to settle for what they want me to have verse what I ordered and wanted. Then to omitt their error/mistake and offer to discount me $10.00 when it's $10.00 off now. I guess they think people are boo-boo the fool. This was my first and last time ordering from this company. Maybe they don't care about a small order compared to a much larger one.

  • Felicia C

    Date: 12/08/2022

    Felicia C

    Date: 12/08/2022

    I ordered a jacket for my son on Nov. 11th, 2022. I still have not received it. I tried calling the customer support number but it says they are not taking calls. I emailed and was told to check the tracking number which stayed the same as far as the location of the jacket for a week. The customer service is pretty nonexistent and when the did reply the one time by email it was short and basically told me to wait on it. This is the worst customer service ever and I WILL NEVER EVER order from them even if they were the last leather company on earth. Today is December ********* still dont have my jacket.

    Inland Leather Co

    Date: 02/28/2024

    Hello this jacket was made to order due to the special color. Here is the proof of tracking you were already delivered:

     

    Tracking history
    8 Dec
    8:06am


    Delivered
    Your package has been delivered to your mailbox!
    ********, **
    8 Dec
    5:28am


    Out for Delivery
    Your package is on board for delivery!
    ********, **
    8 Dec
    5:28am


    Out for Delivery
    Your package is on board for delivery!
    ********, **
    8 Dec
    5:17am


    In Transit
    Your package is in transit with the carrier.
    ********, **
    8 Dec
    5:51am
    local time

    In Transit
    Your package is in transit with the carrier.
    ******** ** DISTRIBUTION CENTER
    6 Dec
    11:07am
    local time

    In Transit
    Your package is in transit with the carrier.
    ************************************
    4 Dec
    3:07pm
    local time

    In Transit
    Your package is in transit to the next facility.

    4 Dec
    3:07pm
    local time

    In Transit
    Your package is in transit to the next facility.

    4 Dec
    9:43am
    local time

    In Transit
    Your package is in transit to the next facility.

    4 Dec
    9:43am
    local time

    In Transit
    Your package is in transit to the next facility.

    4 Dec
    4:26am
    local time

    In Transit
    Your package is in transit to the next facility.

    4 Dec
    4:26am
    local time

    In Transit
    Your package is in transit to the next facility.

    3 Dec
    8:46pm
    local time

    In Transit
    Your package is in transit with the carrier.
    ******** ** DISTRIBUTION CENTER
    3 Dec
    1:21am
    local time

    In Transit
    Your package is in transit with the carrier.
    ******* ** DISTRIBUTION CENTER
    1 Dec
    1:03am
    local time

    In Transit
    Your package is in transit with the carrier.
    ******* ** DISTRIBUTION CENTER
    30 Nov
    11:02pm
    local time

    In Transit
    Your package is in transit with the carrier.
    ******* ** DISTRIBUTION CENTER
    29 Nov
    4:00pm

    Ready to Sendle
    Parcel order created.

Inland Leather Co is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.