We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electronics and Technology

3plus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Reviews

Customer Review Ratings

1.8

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Felecia F

    Date: 04/18/2024

    I got mine yesterday an so far I love it it connected perfectly an all functions works as they should. I don't know ow why sone are having issues but I love it. ?? definitely a great watch for thise on a tight budget ??

  • Josh M

    Date: 12/21/2023

    Touch screen stoped working after two weeks on my 3+. Battery life only lasted a day at best after the two weeks. Spent a month trying to fix or get replaced. They want you to jump through hoops and send back on your own dime. Be sure and keep the original box and receipt. Luckily where I purchased helped me with those things. **************** is non existent. Sent it back on my own dime, then tracked it to the place they wanted it shipped. Sent email, asking for follow up that it was there. No response! Its pitiful that in todays time and the many ways to communicate that this company will take your money and not have any remorse for their pour customer service. Honestly, it could be the best watch around, but with this customer service. I recommend looking elsewhere for you next watch. Its really not about the money. Its the principle.

  • John B

    Date: 10/25/2022

    DO NOT PURCHASE 3PLUS watches. 3Plus does not support it's product. It obsoletes a working watch by disabling the App with no notification and apologizes for the inconvenience. It provides no support to get the watch working with software and expects the owner to purchase another watch.

  • Calvin W

    Date: 09/09/2022

    I have a 3Plus Vibe+ fitness watch. I was using the original 3Plus Fitness app on Android and it updated recently and suddenly I was completely unable to login to the app or do anything with my watch. I tried logging in with my email, my ******** and my ****** account nothing would work. I emailed customer support and they told me the ********************** Fitness app was discontinued on 5/31 and to switch to the 3Plus Pro app. With the 3Plus Pro app my watch would not pair to the app with the ** code or by trying to pair it manually. I emailed customer service again and they told me my Vibe+ isn't compatible with the 3Plus Pro app because of "hardware limitations". Here's the kicker, the Vibe+ is listed in the Add Devices menu on the 3Plus Pro app. So, why is it listed in the new app if it's not even compatible to begin with? 3Plus customer service and their app developers are incompetent. My Vibe+ watch is now a completely useless paperweight!

  • Dale P

    Date: 07/14/2022

    company sttoped support for APP on samsung for the vibe and hr elite watches only had them little over a year. they firts told me in april they were fixing the app now says so sorry for any inconvenience but we no lomger have support for them. Do Not buy these watches save your money and frustration.

3plus is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.