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Business Profile

Beer and Ale

MonthlyClubs.com

Reviews

Customer Review Ratings

4.69/5 stars

Average of 36 Customer Reviews

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Review Details

  • Review fromJim M

    Date: 08/07/2024

    5 stars
    In addition to a quality product, Monthly Clubs provides truly excellent service. There have been several times where I've had to reschedule shipments. Each representative I've dealt with at Monthly Clubs has been incredibly responsive and they've gone out of their way to accommodate the last-minute changes I've requested.
  • Review fromMarvis K

    Date: 08/06/2024

    5 stars
    LOVE THIS CLUB I BEEN A MEMBER FOR A FEW YEAR NOW AND THEY NEVER DISAPPOINT.THE BEST IN CIGARS I HAVE BOTH MEMBERSHIPS EXCELLENT CUSTOMER SERVICE. ********************************** WAS A DREAM. THANKS MONTHLY CLUBS IM MEMBER FOR LIFE
  • Review fromKen D

    Date: 07/30/2024

    5 stars
    I had received a gift to the Beer of the Month Club and I had a question regarding my membership. When I called the toll-free number listed on the club literature, I was immediately connected to **************** and speaking with a real live person who answered all of my questions. I completely agree with the other reviews below regarding the politeness and professionalism of the **************** staff. This is a top-notch company with great offerings and services. I highly recommend this business.
  • Review fromBenjamin B

    Date: 07/09/2024

    5 stars
    I have been a member of the ************** for over a decade and this has been one of the best things I have ever done for myself. The variety and quality of the selections are always impressive. Many of my friends and relatives are impressed as well. The customer service team is exceptional and extraordinary in their polite and professional manner to assist in every concern. All of the people that I have spoken to, ********, *****, **** and ******* have all made me feel like a friend and not just a customer on the other end of the line. I highly recommend Monthly Clubs and especially The ************** for their products and service.
  • Review fromBrad S

    Date: 07/09/2024

    5 stars
    ******** was so pleasant to work with. We were unable to be home for our shipments and she helped navigate a solution. She was very patient and helpful. My wife has enjoyed the wine every month and loves being a member!
  • Review fromJames K

    Date: 06/21/2024

    5 stars
    I have been a member of Monthly Clubs for over seven years. While I certainly enjoy the cigars I receive, their excellent customer service is probably the one thing that sets this company apart from not just their competitors but other business's. Today I had questions regarding my recent shipment, with very little hold time I was greeted by ******** who not only provided me with helpful information but went out of her way to insure that my needs were being met. ******** is a true asset to this very well run business.*****************
  • Review fromMike B

    Date: 05/31/2024

    5 stars
    I love the *************** I thank your best customer service agent, ********! She has always been the most helpful & best to deal with every issue! Thanks ****
  • Review fromDaniel F

    Date: 05/30/2024

    5 stars
    Wonderful **************** from ******** of ************************* beer shipments were terrific and everytime I spoke with ******** she was professional..friendly..helpful and very knowledgeable. I would absolutely recommend ******** and MonthlyClubs.com for both excellent customer service and quality products! Thank you ********!
  • Review fromNancy S

    Date: 05/28/2024

    4 stars
    **************** with ******** at ************************ Clubs was exceptional. I needed to change the delivery time for a wine shipment to the recipient due to vacation plans. ******** was able to postpone the delivery quickly and followed up with an email confirmation. I really appreciated her quick and friendly help.
  • Review fromLori M

    Date: 05/28/2024

    5 stars
    Totally amazing!******************************* provides 5 star service. She is very knowledgeable and very sweet!She is truly the EXPERT on your ************* clubs!Wonderful service! Always service with a Smile :)Delicious wines! Extraordinary cheeses! Beautiful labels!I love how the cheeses are packaged!The newsletter describing the products, describes the products perfectly!May the wine be with you!**** the CHARCHUTERIE QUEEN

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