Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,334 Customer Reviews
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Review fromJavonte A
Date: 03/28/2025
5 starsJavonte A
Date: 03/28/2025
The service is excellent I cant wait to book again.
Puls Technologies, Inc.
Date: 03/29/2025
Hi *******, thank you for your wonderful feedback! Were thrilled to hear that you had an excellent experience with our service. It means a lot to us that you're looking forward to booking with us again. We cant wait to assist you in the future and ensure your next experience is just as amazing. Thank you for choosing us!Review fromCassandra B
Date: 03/26/2025
5 starsCassandra B
Date: 03/26/2025
The initial process via online was easy to maneuver,, coupled with the expertise and professionalism of my mechanic-*** *******...who was exceptional and ending with the up front estimate, which was reasonable. I will definitely recommend this company.Puls Technologies, Inc.
Date: 03/29/2025
Hi *********, thank you so much for your kind words and thoughtful review! Were delighted to hear that you found the online process easy to navigate and that Mr. ******* provided exceptional service. Its great to know that his expertise and professionalism, along with the reasonable upfront estimate, made your experience a positive one. Your recommendation means a lot to us, and we truly appreciate your support. Should you need assistance in the future, wed be more than happy to help again! Thank you for choosing us.Review fromEmily G
Date: 03/26/2025
5 starsEmily G
Date: 03/26/2025
Excellent and prompt communications with both the main **** office, concerning refrigerator repair, and with the sub-contracted technician, Nor, who kept me up to date via text. Nor is a fantastic technician! Friendly, knowledgeable, and very punctual, arriving almost to the minute he said he would, on both visits. His diagnostic visit was on a Friday afternoon. When he determined the fridge's fan motor was the cause of the noises, he immediately ordered the part (OEM). Said he'd be back on Wed (today) to install the new motor; again he was prompt, actually arriving a few minutes earlier than projected arrival time. (This was a first for me; never have I had any service technician be so prompt!) Nor cleaned up well after himself, too, and actually went a step beyond to help me replace a couple of the drawers which this senior lady had found a bit tricky. He then advised me when it would be safe to restock the fridge. Nor was a complete professional! I started this review immediately after he left because I was so impressed with his work that I didn't even care to wait to speak to the durability of the repair. But I have not doubt that I will have no issues. One very satisfied customer here, giving a Grade A for **** and Grade A++ for Nor!Puls Technologies, Inc.
Date: 03/29/2025
Hi *****, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with **** and our technician, Nor. Providing excellent communication, professionalism, and punctuality is what we strive for, and it's wonderful to know Nor exceeded your expectations. We'll make sure to pass along your kind words to himfeedback like this means the world to our team.
We're delighted that Nor was able to assist you not only with the repair but also with additional support, making the process smooth and stress-free. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience with us. If you ever need assistance again, we'll be here for you! Thank you for choosing ****.
Review fromCatherine G
Date: 03/25/2025
5 starsCatherine G
Date: 03/25/2025
Than was very professional and conscientious taking his time to make sure our repair was done properly. Very nice person! Will definitely use againPuls Technologies, Inc.
Date: 03/26/2025
Hi *********, thank you for your wonderful feedback! We're delighted to hear that Than provided professional and conscientious service, ensuring your repair was completed properly. It's great to know you found him to be a pleasant person to work with. We truly appreciate your kind words and look forward to serving you again in the future!
Review fromDena L
Date: 03/20/2025
2 starsDena L
Date: 03/20/2025
Dryer was not fixed. Paid over $350 but there was still an issue. Scheduled another appt after talking to the support people. Not only did they charge me $14.90 for talking to them, they sent an email saying if they found any new issue, I would be charged again for the service plus parts. I feel I should not have to pay for another service. I'll never use them again. I could have almost bought another dryer for this price.Puls Technologies, Inc.
Date: 05/02/2025
Hi ****,
Apologies for any inconvenience caused. Checking on the history of outreached, Team tried to reach out to your via call to discuss this with you however the call was not connected so an email was sent to you.
As stated on the email sent after you were approved for a ***************** Call, "A technician will be sent to your location to diagnose your device and see if the issue is correlated to our original repair. If it is, the repairs will be covered by the guarantee."
**** offers a 90 Day Guarantee on the part and or installation that was completed on the initial repair. Any other adjustments or failures to the same appliance that are not part and/or have no correlation to the original repair completed and if an additional part needs to be replaced are subject to an additional service fee and will be charged accordingly.
Should you have further questions, feel free to respond to the email sent to you.Review fromBrian K
Date: 03/19/2025
5 starsBrian K
Date: 03/19/2025
***** was professional. He diagnosed the problem in a reasonable time! He made an appointment to come back and replace the parts. We were very happy with him and his professionalismPuls Technologies, Inc.
Date: 04/11/2025
Thank you for taking the time to share your experience with us, *****! It warms our hearts to hear such amazing feedback. Were glad we made your experience with us a great one and will be happy to help you again soon. Also we are very sorry for the delays in response as we had some technical problems on our end.Review fromPiter D
Date: 03/19/2025
1 starPiter D
Date: 03/19/2025
Why can't they give zero stars as an option? $89 service fee is your start. Tech came to check a small leak in my washing machine. He unscrewed a panel and looked around. He didn't see any leak so just put the panel on tighter. He's not even sure he fixed the problem. For 30 mins, final bill was $317. This service is a total rip off. I'll never use it again.Puls Technologies, Inc.
Date: 04/11/2025
Hi *******,
We are very sorry for the inconvenience that this has caused you and for the delayed response regarding this due to some technical issues on our end. We have checked your account and was found that the unit has been fixed and is now working fine. Please let us know if further assistance is needed and we will definitely assist you.
Review fromDeborah W
Date: 03/19/2025
5 starsDeborah W
Date: 03/19/2025
Alfredo first of all was prompt courtesy explaining was simplified and overall just a nice and kind person????Puls Technologies, Inc.
Date: 04/11/2025
Thanks for leaving us such a wonderful review, *******! We are thrilled that you loved your experience; ******* will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Review fromAlecia B
Date: 03/18/2025
5 starsAlecia B
Date: 03/18/2025
We were very happy with the repairs Ahmad completed and his professionalism.Puls Technologies, Inc.
Date: 04/11/2025
Hi ******.
Thank you for taking the time to share your experience with us, ******! It warms our hearts to hear such amazing feedback. Were glad we made your experience with us a great one and will be happy to help you again soon. We are very sorry for the late response as we had some technical problems on our end, nonetheless we really appreciate your time posting this wonderful review.
Review fromJason M
Date: 03/18/2025
5 starsJason M
Date: 03/18/2025
Did a great job identifying our issue and working around our schedule!Puls Technologies, Inc.
Date: 04/11/2025
Hi *****,
Thank you so much for your wonderful feedback, we are very sorry for the late respond as we had some technical issues on our end. We have informed the technician regarding this and it would be likely made him happy. We appreciate your time posting this review!
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