Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

Vezina Industries, Inc.

Reviews

Customer Review Ratings

4.76/5 stars

Average of 38 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHerschel O

    Date: 05/08/2023

    5 stars
    Worker's Jose/Polo and Pancho (Vezina Industries, Inc)provided quick and quality window/door work. They were easy to communicate with and were understanding. Any level of confusion was made clear by these service providers. They also ensured that the work space was clean like they had found it. I would definitely recommend these workers to family, friends, and acquaintances.
  • Review fromEfren L

    Date: 05/02/2023

    5 stars
    We recently purchased solar through Vezina Industries, Inc. Our experience was amazing from the very beginning all the way through the installation. They were very helpful and knowledgeable with the selection process. Overall a very great company and would do business with them again.
  • Review fromLeigh F

    Date: 04/26/2023

    5 stars
    Vezina Industries installed retrofit windows on our house. They replaced all of our old metal framed, single paned windows with high quality double paned, energy efficient windows.
    From start to finish, we had a great experience. The installer’s: Jose, Pancho and Polo showed up on time, were very fast and professional and did an amazing job.
    We highly recommend Vezina and will be using them for insulation next.
  • Review fromCarlos L

    Date: 04/26/2023

    5 stars
    Really enjoyed the environment. Very clean and nice people to work with.
  • Review fromDavid R

    Date: 04/25/2023

    5 stars
    A great company and product in this day and age
    I am so happy with every part of the process
    If your considering windows this is the best of the best companies
  • Review fromJose G

    Date: 04/21/2023

    5 stars
    Hired this company for window installation throughout my home. Service was excellent. Impeccable timing from Jose /Polo/Pancho /Sergio/Everado. Fast and efficient with quality work. Small issue with window request looking to get resolved soon. Would recommend to anyone looking for window installation.
  • Review fromFred S

    Date: 04/20/2023

    5 stars
    Did a great job on my windows Sergio they are fast and quick to arrive when we call
  • Review fromLaura M

    Date: 03/06/2023

    1 star
    Terrible experience. This company was sent out by my builder, KB homes, to repair a sliding door. They came out several times to assess the problem. I moved into my home in February 2022. The work order was submitted on March 2022. After a few no show appointments, finally in June my windows were assessed along with the sliding door. I was told the work could not be done until the shutters were removed. My shutters were installed in May 2022, had the company came out when the order was originally placed we would not have that problem. By this point I was beyond frustrated. I spoke to the home builder about this, I told them I refuse to pay for the removal of the shutters when it was Vezina who failed to follow through with the work request in a timely manner. This was now June and nothing has been done to fix the sliding door problem. A gentleman by the name of Rick from vezina was sent over to inspect the doors and windows and note which shutters needed to be removed. I was told only one bedroom shutter needed to be removed to complete the work. The sliding door would NOT need to have the shutter removed. I made sure to ask several times and confirm with Rick on the shutter removal for the door as removal for it would take hours. Finally the day came to have the work done on the windows and door. A tech came out and would not do the work because the sliding door shutter needed to be removed! By this time I was not only frustrated but angry by the lack of communication among the people in this company. During the service appointment we made several attempts to contact Rick with no luck. Maintenance personnel with KB home finally got ahold of this Rick guy. Much to my surprise he then proceeded to tell her the complete opposite of what he told me the day of the walkthrough. He denied ever telling me that the shutter didn’t need to be removed. It is now March 2023 and the sliding door has not been repaired. Company lacks communication among staff and professionalism.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.