Reviews

This profile includes reviews for Skechers U S A, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Skechers U S A, Inc. has 51 locations, listed below.

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  Skechers U S A, Inc.

  225 S Sepulveda Blvd Manhattan Beach, CA 90266

• 

  Skechers Outlet

  1900 Military Rd #12 Niagara Falls, NY 14304-1737

• 

  Skechers USA

  2169 Broadway New York, NY 10024

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  Skechers Usa Retail, LLC

  2200 Hamilton Place Mall Blvd Chattanooga, TN 37421

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  Skechers Factory Outlet

  10801 Corkscrew Rd STE 349 Estero, FL 33928-9443

Review Details

• Review fromRamses A

  Date: 07/04/2025

  1 star
  Despite numerous attempts to be removed from their email mailing-list, I get multiple email promotions from them every week.

• Review fromTeresa T

  Date: 06/16/2025

  1 star
  These shoes used to last for years. Not sure what you changed but last 3 pairs came apart at soles just after a couple of weeks. Quality is 0 rating and I will be finding another brand. All about money. Nothing is about Quality anymore with this company. I expect it to last longer than a few weeks for what I pay.

• Review fromMerv F

  Date: 05/29/2025

  1 star
  Skechers in ******* ********. Employees were 100% USELESS! When asked to help, as it was our first time, the guy working didn't seem to know much about the different shoes.. then disappeared and never returned. Had another employee give us about 2 minutes worth of attention.. then same thing.. disappeared behind the counter. Seem that they are a SELF HELP STORE and the bodies there are only there to act as cashiers.. NOT helpful shoe salesmen! They had shoe sizers under the chairs.. but you are expected to get your own size and find your own shoes.. What a shame. If they worked for my store, they would NOT be working but looking for another job! ***** on Management for allowing this to happen, unless this is their business model! This will be our first and last time in this store!

• Review fromPETER C

  Date: 05/19/2025

  1 star
  Export agent - ***************, ** I cant tell you how bad of an experience it was working with this intl. department, regular agents were good people but from day 1 very awkward .Hired through n agency I received start date ,I show up management didn't know I was suppose start, ******/director, told me "well we didn't know you would be here today so we will accommodate you." They were not friendly, even though during the interview claimed the work environment was a good one as they used "if you stay, the company will take care of you" as selling point , it should have been a red flag from the get go.They throw 3 ring binder and told me to read it, no training, just read it,they throw me to agents who are clearly busy with work so management can avoid training, I asked the supervisor (*****) about training I either got look of why are you asking with a condescending tone with hints of criticism/judgement. I in almost a month and the supervisor is avoiding me,only speaking to me only to point out things I did wrong ****** the director was ok at 1st but one day became unhinged over an email and basically yelled at me to the point I called my the agency and asked if they considered hiring me permanently because from a day to day I was walking on eggshells, and already was considering other opportunities,it didn't matter if I was new, they wanted me know it all, stay quiet, and don't speak to them unless spoken too was the overall vibe I got from ***** and ******. Agents also confirmed this was how they treated people because they didn't know how to communicate properly, and in the past has not worked well with other candidates as already treating me poorly 2 months in, imagine 1 year, but I get a call on a Saturday from my agency telling me they cancelled my contract, and no one knew why, I was in office that Friday and management could have spoken with me but no,I wasn't worth speaking too. This was a clear example of how toxic the environment was

• Review fromPatricia M

  Date: 05/02/2025

  1 star
  I bought a pair of sneakers and the sole came off and the one shoe fell apart. I talked to customer service and they couldnt help me . They said put a claim in, which didnt seem promising. I will never buy from Skechers again. The Skechers werent made well.

• Review fromPauline W

  Date: 04/26/2025

  1 star
  Have ordered several pairs from Skechers US and have not found acceptable for long term wear like all day. Recently sent a Pair back and was told I could only get e credit since they were worn, They were worn only inside. I had taken tags off to see how they would do without extra baggage in foot area. I ordered another pair 1/2 size smaller that cost $5 more than first pair sent them back and now they will not refund the extra tax amount I had to pay. Their reason is first pair was on sale therefore I cannot claim the $5.41 more than what e credit was originally. I realize it is a small amount but it is the principal not the actual funds. I now have an e credit that I really do not want to use from them in the amount of $108.10. I will never shop Sketchers US again. I found the people in service customer service friendly but not helpful. I have to wonder what the prices are going to be once the tariffs go into effect.Just please be aware you are at their mercy when returning shoes and what they say is what is!!!!

• Review fromMichelle W

  Date: 04/06/2025

  1 star
  The quality of their shoes has plummeted to the dirt. Definitely using cheaper, low quality materials. The customer service provided matches the quality. Overall Zero stars.I sent back my shoes after trying them on and immediately could tell they used memory foam instead of the "goga" material as advertised to have. I sent them back and they refused to put the money back on my card. They decided I must get an E- card to be used exclusively at SKETCHERS! The materials are garbage, I don't want anymore of their product but I am being forced to loose my money or use it with them! I despise them now! ?? company

• Review fromCharles R

  Date: 02/22/2025

  1 star
  Great shoes. My wife and I have bought about 10 pair. New pair I just bought has a defect inside the left shoe. They want me to ship it back to them cancel sale then weeks later get refund and have to buy another pair of shoes. They must know how many pairs Ive bought and could be more helpful in resolving my problem. Very rude person on the other end of the phone with no way of assisting me. Good shoes big company bad customer service.

• Review fromHeather C

  Date: 02/09/2025

  1 star
  Yesterday I was shopping at the outlet with my kids and the signage in the clearance section said take an addition 50% off price as marked. However, its extremely misleading because its not the lowest price its the original retail price. It was NEVER sold in that store for that price as everything is discounted. I really think they should just state price as marked. Even the employees warn you before you check out as Im sure almost everyone gives them grief about this. Its not fair for the consumer or employees. It just leaves you feeling on a sour note. I would have felt better about my purchase feeling like its up front pricing.

• Review fromKevin M

  Date: 12/03/2024

  1 star
  Wife bought ******* buy one get one 50% off sneaker sale at ********, OUTLETS Florida She has been sized by 3 shoe stores over course of 20 years all agree her foot is a size 8 she found 2 size 8 sneakers in outlet store and tried on walked for 2 minutes in each. Next morning wore one pair at work couldn't make it past 4 hours feet hurt so bad turns out their sizes are way off in Skechers she is size 9 go to exchange them the one pair No problem, got 9 other NO size 9 they did have 8.5 rather then simply wait for new shipment manager & decided lets try 8.5's if they dont work agreed I could I return until they get size 9 unfortunately the 8.5 no better than 8's I brought the 8.5's told still NO size 9's but, truck coming tomorrow call Manager ******* after 11AM I called spoke w/******* said NO 9's came in. I asked when will they come in? Now, she said I cant you order them but, wife would have to order on line I said we bought these because buy 1 get 1 50% off ********* prefer to pick-up in store she said she has to order on line and you will lose the sale price 1st its well documented all over intenet Skecher sneakers are horrible at accurate sizing, 2nd their service seemed good as first then changing stories WHY cant you simply order the size she needs??? WE ARE DONE NEVER WILL BUY ******* PRODUCT AGAIN 100% Chinese garbage!!