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Business Profile

Internet Services

Instagram

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Instagram's headquarters and its corporate-owned locations. To view all corporate locations, see

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Instagram has 2 locations, listed below.

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    • Instagram

      1601 Willow Road Law Enforcement Response Team Menlo Park, CA 94025

    • Instagram

      181 South Park Street San Francisco, CA 94107

    Customer Review Ratings

    1.07

    Average of 106 Customer Reviews

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    Review Details

    • aaron c

      Date: 07/14/2025

      they banned my account since june 13, 2025. on baseless slanderous accusations. support has been not helpful at all. its affecting my business, and mental health.

    • Steven C

      Date: 06/13/2025

      False suspensions have become a problem on the social media platform, which has affected me as well. Their lack of communication, provided support, and lack of response/acknowledgement while this rampant suspension problem affects more people is greatly upsetting, and i leave me permanently skeptical of Meta going forward, regardless of if my account is rightfully returned to me.

    • Christine M

      Date: 06/12/2025

      On Instagram, I deactivated it for personal privacy and mental health reasons. Something I believed was supported by the platform as it clearly stated. Weeks later, I found out my account had been permanently deleted. No warning, no explanation, and no opportunity to appeal. I was accused of something that was impossible for me to do whilst the account was TEMPORARILY DEACTIVATED.I did not violate any community guidelines. ***** *********** offers no real assistance or way to recover my data. There is MASS BAN WAVE going on with the Meta line products recently. Between mid May 2025, with a ***** increase of bans in early June 2025, and ongoing. People are being falsely accused of serious violations like impersonation or worse, with no way to dispute it.This kind of automated enforcement with zero customer support is unacceptable and quite disrespectful. Many of these users, including myself, have supported Meta platforms for several years, decades. **** must be more transparent and accountable in how it handles user accounts and data.

    • Chris R

      Date: 06/10/2025

      Instagram is @grizzbish My account was wrongfully suspended June 4th 2025 Ive saw a lot of other people having the same problem with their accounts being suspended In this mass suspension with false serious reports from the mod bot. I didnt even post anything that day on June the 4th. I would like if they reinstate my account which is linked to my ******** an other business accounts which is causing issues and jeopardizing my business since I cant sign into my accounts Im losing profits each and everyday cause of this mess. This has caused me stress.

    • marques k

      Date: 06/10/2025

      To Instagram,I am writing to request access to my Instagram account, which has been disabled or locked for an unknown reason. My account username is @cuhzooted, I have never broken any of Instagram's terms of service or community guidelines (well, maybe like once or twice by mistake). I use Instagram for personal reasons, therefore, its abrupt inaccessibility has greatly irritated and inconvenienced **** respectfully ask that the Instagram legal team look into this and get my account access back as soon as possible. I am prepared to assist and offer all information required to address any problem or worry with my account. I look forward to hearing from you soon and appreciate your attention to this matter.Thank you for your time and consideration.

    • Alexis S

      Date: 06/02/2025

      Helpful would recommend if you are trying to file complaints.

    • Albert G

      Date: 05/30/2025

      False information provided by Instagram.I received a notification of a restriction supposedly applied towards my account which obviously I have to wait until tomorrow.I had reached to someone from the chat regarding with what is the probable cause as to why my account has a restriction as at this point.The agent was not very clear and I had asked very clearly what is the cause of my account to be restricted and they only going by is the supposedly dedicated team without having any evidence or proof as whatsoever.This is so funny because I am paying a subscription to have a security on my account without any suspicious activities open until today. This happened and plus with this agent, unwilling to provide me even my not giving me the name of the representative. I am seeing this as a scam coming from Instagram.I tried to submit a complaint, but not sure if I am posting this publicly right but I am addressing this publicly to inform anyone who is seeing this to be highly careful with Instagram. This is like a dictatorship that they are doing.

    • Andrea M

      Date: 05/22/2025

      Shares and imitates personal information and private posts and messages with other accounts, businesses and individuals. Allows and forces spam accounts and sexually perverse content despite settings and disinterest.

    • Tony G

      Date: 05/08/2025

      Account was hacked and disabled.I appealed and proved my identity yet they somehow denied it still. Maybe cause its robots.Meta doesnt work. Nothing works. Im ******.Do better

    • Jeremy C

      Date: 05/02/2025

      I just created an account and just got a community standard violation that I just appealed I havent done or said anything wrong

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