Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/25/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to formally file a complaint regarding the removal of my Quora account and the lack of a clear explanation for this action.I have always followed Quoras rules and guidelines. My posts focused on providing helpful information to people looking for jobs and resources nothing that violated your policies. Despite this, my account was banned without any specific reason provided.Over the past three months, I have repeatedly felt that my account was unfairly targeted. My page and posts were often singled out, and while some comments were reinstated after appeals, this pattern continued. I feel this treatment was discriminatory.I submitted an appeal as directed, but instead of receiving a meaningful response, I have only received repeated generic messages stating there is a high volume of requests and that someone will get back to me. It has now been over a week, and I still have no clear answer as to why my account was removed or how this decision was made.I respectfully request a clear, specific explanation for the removal of my account and content. I also ask that Quora review this matter carefully, as I believe I have been treated unfairly.Thank you for your time. I look forward to your response.

  Business Response

  Date: 06/26/2025

  Hello there,
  
  Thank you for your message.
  
  In order to assist you better, we recommend submitting an appeal through the option provided in your email or contacting ************************************************************.
  
  When you are ready, please use one of the aforementioned forms.
  
  We look forward to hearing from you.
  
  Regards,

• Initial Complaint

  Date:06/19/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ************************ has banned me from using their website. They are claiming that I am submitting **** on their website. This is not true. I AM NOT A BUSINESS OWNER AND I DO NOT HAVE A *** FOR OR SUPPORT A BUSINESS. I DO NOT KNOW WHY THEY ARE ACCUSING ME OF SOMETHING I HAVE NOT DONE. SINCE I DO NOT OWN A BUSINESS AND DO NOT HAVE A ULR. I WANT THE BAN REMOVED. I HAVE NOT DONE THE FOLLOWING; and IT'S A FALSE ACCUSATION!EMAIL FROM MODERATOR: I APPEALED IT AND RECEIVED THE SAME EMAIL AGAIN!Quora Quora Moderation banned you from Quora.Quora Moderation banned you from Quora for this reason:Your account has been banned because it has been linked to multiple violations of Quora's spam policies. To learn more about our spam policies, please click here.If you think this ban was made in error, you can appeal this decision here.Definition of Quora SPAM below ** Quora SPAM is including an advertisement, or even the *** for your commercial website in an answer. You can ruin an excellent answer by placing your *** trying to sell a product or service at the bottom. I report several **** answers every day. So do other Quorans, as the bots can't see things like this as SPAM.**

  Business Response

  Date: 06/23/2025

  Hi there,
  
  Thank you for providing this information.
  
  We recommend contacting Quora through https://help.quora.com/hc/en-us with additional details so we can check your account and provide further assistance.
  
  Once we have more information, we will be glad to help you.
  
  Regards,
  
  Quora Support

• Initial Complaint

  Date:04/25/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  need 2fa on account reset,request *******,still have access to my email but my authenticator was wiped.

  Business Response

  Date: 04/29/2025

  Hi there,

  Thanks for writing.

  As we mentioned in our interaction, the 2Fac is a safety process that due privacy reasons, can not be disabled by our side.

  We offered assistance and possible solution for this issue.

  Please contact us in our *********** for further assistance.

   

  Regards,

• Initial Complaint

  Date:03/10/2025

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Quora is incorrectly attributing a question to me. I have submitted a bug report indicating that I was not the person that asked the question and the only reply is that your logs say I did. I absolutely 100 percent did NOT ask this!! I have never used the word "evolutionists" in my life since that isn't a real thing. Your logs are wrong and this complaint will stand until you correct them. Find the correct user that asked this question and attribute it to them. You can alternately remove the question completely. I understand that they are "Community property" but you are the owner of the community and can and have removed other questions. So, it IS an option even though it is not your preferred choice. If you want to leave it up in accordance with your terms of use, then you need to fix or remove the attribution of the question to me. Do not cite your terms of use to me as I am already aware. Nowhere in them does it say that you are allowed to lie and misattribute content. So then, finding the person that actually added the question to Quora and fixing your logs is the only other suitable resolution. Your urgent action on this matter is appreciated. Question I did NOT ask:*********************************************************************************************************************************************************************

  Business Response

  Date: 03/11/2025

  Hi there,

  In order to help you better, we will need more information about your issue.

  Please contact us through ********************************************** for further help.

  Looking forward to hearing from you.

  Regards,
  

  Customer Answer

  Date: 03/11/2025

   
  Complaint: 23045364
  
  I am rejecting this response because: If they had read my complaint *at all* then they would have seen that I already followed the steps in the reply before filing this complaint. This response is the exact non-answer that you get from Quora. Their customer support team similarly sent one template reply that did not address my concerns and then ignored all future replies trying to follow-up on my concerns. Until the Quora team takes these bugs seriously and addresses the specific problems that were shared, then this complaint will stand.
  
  Sincerely,
  *** ******

• Initial Complaint

  Date:02/24/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Quora banned my account for nothing stating spam policy when I had not even used the site for a few months I tried going down the moderatition appeal process but I have been completely ignored

  Business Response

  Date: 02/25/2025

  Hi there,

  Thanks for writing.

  Please contact us through ********************************************** for hep with the ban of you account.

  Regards,

• Initial Complaint

  Date:01/21/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  When I ****** my name, I see a photo of me that is linked to a so-called Quora account for me. The link also directs me to a webpage created with my name. I am the only *** ********* in the world. I am not sure how they have gotten my photo and name. I have had ****** accounts with my name, which I have closed years ago. But, when closing my ****** accounts, my name and photo should have closed too. I must re-iterate, even when having a ****** account,I don't recall ever creating a Quora account whatsoever. The profile page itself doesn't show anything posted on my behalf, which proves I never created a Quora account. The only thing it shows is my name, year it was opened, and my photo. I have contacted Quora and they have done NOTHING about removing my information. There are apparently two profiles created with my name. I want them to remove both profiles immediately. Please see attached screenshot of the two profiles created with my name.

  Business Response

  Date: 01/22/2025

  Hi there,

  Thanks for flagging this to us.

  Please contact us through ********************************************** that we will be able to help you further.

  Looking forward to hearing from you.

  Regards,
  

  Customer Answer

  Date: 01/22/2025

   
  Complaint: 22837172
  
  I am rejecting this response because: I have already gone through those steps and have communicated with their support agent on January 7, 2025, requesting this same information, but I was ignored. 

  They want me to provide a government issued ID to them to remove my information, which should never have been posted to begin with. I don't know of anyone who would go through such lengths to remove a profile and photo of someone other than themselves, but that has been the logic of Quora. 

  Sincerely,

  
  *** *********

  Business Response

  Date: 02/04/2025

  Hi there,

  In order to assist you better, we need more information regarding the account in our platform such as email associated with the account.

  After the deletion your Quora profile may already be indexed in search engines like ******, and they won't know to drop it from their search results until they try to re-crawl the page. Unfortunately, we don't have any control over when that will happen. The best thing to do is directly request removal from ******* ************************************************. Once you have submitted your request, you will need to wait for ****** to reindex the page -- this often takes a few days.

  Contact us through our *********** that we will be able to assist you.

  Regards,

  Customer Answer

  Date: 02/10/2025

   
  Complaint: 22837172
  
  I am rejecting this response because I contacted Quora's support team again on January 23, 2025. I sent them the following **** to remove including my photo. They only removed my photo. **** (Quora's **** asked if there is anything else he can do? I said to please also remove my profiles at the two ****. I was ignored after that. 

  These are the two ****, which are still showing up as I type this response. 

  **********************************************************
  
  **********************************************************-1

  The two emails your *** indicated that may have been associated to these profiles are: 

  ********************************

  tou*******************************

  Both of these ****** accounts have long been deleted. There is no reason for Quora to still show them. 

  I have already attempted to contact ****** and they said the **** still exist. My ****** refresh request was denied. So, really, it's up to Quora and only Quora to remove my profiles and help resolve this issue. Once the profiles are removed completely, I will change my response about the company. Otherwise, my ***utation means a lot to me, and my association to two profiles which are still showing up, which at this point are impersonations of me and don't belong to me, are not ok. I hope BBB can explain this to Quora so they can understand my frustration. 

  Sincerely,

  *** *********

  Business Response

  Date: 02/20/2025

  Hi there,

  Thanks for writing. 

  Since one of the emails was confirmed, we have removed the account from our platform. The second account we couldn't confirm the email, but we've removed the name and image of the profile in question. In addition, any content they posted will now be attributed to "Quora User".
  
  Please note that the account holder has a right to issue an appeal for this decision, at which point we would ask them to provide sufficient name verification.
  
  If you have any other questions or concerns, please let us know through our help channel. 

  **********************************************
  
  Regards,

• Initial Complaint

  Date:01/06/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have an Account on ********************** that I have had for several years. A few months ago, I noticed the amount of commissions I make daily disappeared. I reached out to Quora multiple times for help with this. Since I had an email address from a prior issue, I contacted them and received a response that Unfortunately, your pending earnings from your participation in the Space's earnings were forfeited due to the ending of this program. I never received any written notice that the program for the space I was in was going to stop earning commissions. I am requesting assistance with my earnings and don't feel I should have to forfeit my earnings due to being involved in various spaces and providing answers to questions I received regularly.

  Business Response

  Date: 01/08/2025

  Hi there,

  Thanks for providing this information.

  We understand your concern about this issue, unfortunately the mentioned program came to an end. We recommend you accessing our Terms of Service website (**********************************************) in order to get more information about this.

  We also recommend that you have any questions or concern, contact us using our *********** (**********************************************).

  Regards,
  

  Customer Answer

  Date: 01/08/2025

   
  Complaint: 22773729
  
  I am rejecting this response because: the link sent to me states Page Not Found
  We searched everywhere but couldn't find the page you were looking fo
  
  I feel strongly that Quora should pay me the commissions I earned and for me to receive an email that my commissions have been forfeited due to the program ending is unaccpetable. I would like to be paid for my earnings to date. 

   

  Thanks 
  
  ***** *****

  Business Response

  Date: 01/21/2025

  Hi *****,

  Allow us to provide further clarification:

  We sent an email notification to all participants of the Spaces earning programs on October 17, 2024 (subject line: Discontinuation of Space Subscriptions and Ads Revenue Sharing Programs). The email mentioned that we were officially deprecating the Space Subscriptions and Ads Revenue Sharing programs on November 18, 2024.

  Additionally, as mentioned in our Earnings Terms of Service (*******************************************************):

  QUORA RESERVES THE RIGHT TO MODIFY, SUSPEND, TERMINATE YOUR ACCESS TO, OR DISCONTINUE THE EARNINGS PROGRAM (OR ANY PORTION THEREOF) AT ANY TIME. QUORA IS NOT LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SUCH MODIFICATION, SUSPENSION, OR TERMINATION; NOR FOR ANY ACTIONS YOU MAY TAKE BASED UPON YOUR EXPECTATIONS OR RELIANCE ON ANY AMOUNT YOU MAY RECEIVE FROM THE EARNINGS PROGRAM.
  

  Thank you for your understanding.

  Customer Answer

  Date: 02/05/2025

   
  Complaint: 22773729
  
  I am rejecting this response because:Quora changed their policy less than 45 days before I reached their threshold for payment. I was never notified of any changes and even though I was following the guidelines and being an active participant on their platform, they discontinued my earnings without any notice. I don't  think the way they handled this situation is professional and for them to not pay me on the earnings I made to date is wrong. I find it unethical they would not pay me in good faith for the commissions I earned to date. I am requesting the funds payable which is approximately $10.00 

   

  
  Sincerely,
  
  ***** *****

• Initial Complaint

  Date:07/29/2024

  Type:Billing Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear Quora Support Team,I hope this message finds you well. I am writing to formally lodge a complaint regarding the recent suspension of our ad account. Our account, which has been in good standing, was abruptly suspended without any clear reason provided.Despite our efforts to understand and rectify the situation, your support team has informed us that the suspension cannot be resolved. This decision is deeply concerning and has significant implications for our business.We have consistently adhered to Quora's advertising policies and guidelines, and there has been no prior indication of any issues with our account. The lack of transparency and the inability to address the suspension through your support channels is both frustrating and detrimental to our operations.As a committed advertiser, we expect a fair and thorough review of our case. We kindly request the following:Detailed Explanation: A comprehensive explanation of the specific reasons behind the suspension of our ad account.Review and Reconsideration: An immediate review of our account status and reconsideration of the suspension decision.Reinstatement: Prompt reinstatement of our ad account if no clear violations are found. Account ****************** Email: ****************

  Business Response

  Date: 08/01/2024

  Hello there,

  Thanks for writing.

  We recommend you contacting directly our Ads team in order to get support submitting a ticket here ***********************************************************************

  We are looking forward for your contact.
  
  Regards,

  Customer Answer

  Date: 08/01/2024

   
  Complaint: 22046292
  
  I am rejecting this response because:

  Hello, We have already contacted your support team but they said  no, without explaining why.
  
  Sincerely,
  
  ****************

• Initial Complaint

  Date:06/20/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They disabled comments on my account without explanation. This is minimally a first amendment issue.

  Business Response

  Date: 06/25/2024

  Hello there,

  We are sorry for your experience.

  In order to us assist you better with the issue you are facing, feel free to contact us through quora.com/contact.

  Once we have more details we will be glad to help you.

  Sincerely,

  Quora Support.

• Initial Complaint

  Date:06/06/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello I recently started an adult only space on Quora. Just this week I have received follows and questions from children!! 15 and 16 years old! There is no way to file a complaint with Quora. Hence my actions here. I hope I get an answer to this complaint or I will contact more authorities in **********. This is simply ridiculous. Children let that sink in for a moment if you have kids that age!! I block them immediately but this needs further investigation

  Business Response

  Date: 06/28/2024

  Hi there,

  Thank you for writing and for flagging this issue to us!

  Would you mind to provide more information regarding this issue contacting us through the link **********************************************.

  We would need more information as requested below:

  Space name and link;

  Link to the content;

   

  Looking forward to hearing from you.

   

  Regards,